Ailene Gerhardt

BCPA, CSA
Beacon Patient Solutions LLC
Ailene
legacy member

Ailene Gerhardt

BCPA, CSA
Beacon Patient Solutions LLC
Advocate Location
Brookline , MA 02445
Specialty
Medical Guidance
Other Services
Special Care & Aging
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
I help clients and their family members / caregivers tackle the challenges of navigating today's complex healthcare system by empowering clients to become educated and confident health care consumers. I am client focused, uniquely knowledgeable, and work with clients to ask the right questions, seek good answers, and secure reliable resources.



I am able to help navigate a diagnosis, explore next steps, and research and understand a suggested treatment plan. I can assist with coordination of care and support, securing reliable sources to make informed medical decisions, and can help clients understand medical bills and insurance coverage, including Medicare.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • My geographical area of practice is Nationwide
Why I Became A Professional Health Care Advocate
While enjoying a successful 17-year career as a higher education professional advocating for the needs of students, faculty and staff on college and university campuses, my mother became gravely ill. I experienced first-hand how draining and challenging navigating the intricacies of the health care system can be while actively supporting a loved one experiencing a healthcare crisis. The experience as my family member's primary health advocate led me to a career change and her calling as a private patient advocate.
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Formal Education
Brandeis University, M.A, 1999
Clark University, B.A. Sociology, 1995
Faith Experience
  • Judaism
Professional Affiliations
Patient Advocacy Education/Training:
Board Certification (BCPA), Patient Advocate Certification Board (PACB), April 2018, recertification December 2021

Professional Certificate in Consumer Health Advocacy, Center for Patient Partnerships, University of Wisconsin-Madison, August 2017

Volunteer Patient Navigator, Jewish Family Service of MetroWest, October 2017 - present

Gerhardt Family Patient Advocate, July 2011 - December 2013



Professional Memberships:

- National Association of Healthcare Advocacy Consultants (NAHAC)

- Alliance of Professional Health Advocates (APHA)

- Massachusetts Healthcare Advocates (MACHA)