Medical Guidance Advocates
Front Line Advocates Who Step In and Take Charge During a Medical Crisis
These knowledgeable advocates provide support with…
- Improving communications between the medical team, patient, and family
- Managing patient care and ensuring hospital responsiveness
- Understanding a new or complicated diagnosis and obtaining second opinions
- Overseeing hospitalizations, discharges, and the selection of long-term care
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Special Care & Aging Advocates
Compassionate Advocates Who Assist The Elderly and Patients With Special Needs
These knowledgeable advocates provide support with…
- Evaluating daily needs, developing and implementing care plans, addressing safety concerns
- Exploring living arrangements and helping select appropriate care teams
- Identifying resources, organizing household affairs, and providing bedside support
- Facilitating participation in physical, social, cultural, and educational activities
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Insurance & Billing Advocates
Resourceful Advocates Who Tackle Medical Charges and Fight for Insurance Benefits
These knowledgeable advocates provide support with…
- Challenging surprise bills, eliminating excessive charges, and resolving out-of-network disputes
- Appealing denials of insurance benefits and getting treatments approved
- Comparing insurance options and choosing the right coverage at the right time
- Qualifying for clinical trials, financial assistance programs, and access to medication
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Wellness & Lifestyle Advocates
Quality of Life Advocates Dedicated to Keeping Patients Healthy and Out of the Hospital
These knowledgeable advocates provide support with…
- Fostering preventive and healthy lifestyle choices through education and coaching
- Rebuilding strength and restoring self-esteem after a hospitalization, medical procedure, or course of therapy
- Exploring non-traditional, holistic, alternative, and integrative approaches to health and wellness
- Encouraging whole person care, promoting self-advocacy, amplifying patient voices
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Survivor Support Advocates
Peer Mentor Advocates Who Share Their Experience and Knowledge to Guide Others
These knowledgeable advocates provide support with…
- Listening to patients and sharing first-hand experiences about conditions, treatments & procedures
- Sharing solutions and remedies based on real-life experiences and knowledge
- Connecting patients and families with support groups and counseling services
- Setting realistic expectations for patients and their families in the wake of a new diagnosis