CarolAnne Dube

MS, BCPA
Patient Advocates of Southwest Florida, LLC
CarolAnne

CarolAnne Dube

MS, BCPA
Patient Advocates of Southwest Florida, LLC
Advocate Location
Punta Gorda , FL 33983
Specialty
Medical Guidance
Other Services
Special Care & Aging
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
Navigating healthcare shouldn't feel like navigating a maze, but for many, it does. At Patient Advocates of Southwest FL, LLC (PAoSWFL), I specialize in transforming overwhelming healthcare experiences into manageable, empowering journeys.

My role as a board-certified patient advocate is to stand by your side, offering clarity, support, and practical solutions when you need them most. Whether you're facing a new diagnosis, struggling with medical decisions, or advocating for a loved one, I provide the guidance and expertise necessary to ensure your voice is heard and your needs are met.

At PAoSWFL, we approach every client with a servant's heart and a warrior's resolve, advocating fiercely for quality care, patient rights, and clear communication. Unlike overburdened social service case managers or busy healthcare providers, I dedicate personalized attention to each client, ensuring they understand their diagnosis, prognosis, and care options.
I offer:
- Expert Healthcare Navigation: Turning complex processes into clear steps and helping you confidently navigate medical systems.
- Emergency Room & Hospital Advocacy: Providing real-time support during critical healthcare moments.
- Behavioral Health & Substance Abuse Navigation: Supporting families through challenging mental health and addiction-related situations.
- Coaching & Education: Empowering clients to advocate for themselves or their loved ones, building confidence and independence.

When you’re not sure where to begin, I’m here to guide you forward with compassion, strength, and expertise.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • I am insured
  • My geographical area of practice is Southwest Florida
Why I Became A Professional Health Care Advocate
Years ago, I found myself navigating a complex healthcare situation for a loved one. Despite my 20 years of healthcare experience, I faced roadblocks, biases, and confusing information. It was during this journey that I realized the immense value of strong advocacy, clear communication, and standing firm when faced with unsettling medical advice.

This experience was a turning point, inspiring me to become a board-certified patient advocate and to help others avoid the isolation and confusion I felt. Today, my mission is to ensure that every client feels heard, understood, and supported, guiding them through their healthcare challenges with a servant's heart and a warrior's resolve.
Contact Advocate
Formal Education
University of Maine at Fort Kent, B.S. Business Management, 2001
University of Maine, Graduate Certificate. Healthcare Administration, 2003
Bay Path University, MS. Strategic Fundraising & Philanthropy, 2013
Faith Experience
  • Christianity
Additional Skills
1. Professional Expertise:
A. Deep Knowledge of Healthcare Systems:
- Navigation Skills: Expert at guiding clients through complex healthcare systems, including medical appointments, treatment plans, and care transitions.
- Systemic Understanding: Familiar with hospital protocols, long-term care facilities, and rehab settings, ensuring clients receive appropriate and timely care.
- Policy Insight: Understands patient rights, HIPAA regulations, and healthcare compliance, protecting clients' interests and privacy.

B. Strategic Advocacy:
- Conflict Resolution: Skilled in addressing issues with healthcare providers, facilities, and insurance companies, ensuring clients receive the care they deserve.
- Emergency Room & Hospital Advocacy: Provide real-time support during critical medical situations and advocate for unbiased and appropriate treatment.
- Behavioral Health & Substance Abuse Navigation: Combines professional expertise with personal insight to support families through mental health and addiction challenges.

C. Client-Centered Communication:
- Medical Communication Simplification: Translates complex medical jargon into understandable language, empowering clients to make informed decisions.
Active Listening provides a safe space for clients to share their concerns, demonstrating empathy and genuine care.
- Educational Approach: Teaches clients how to advocate for themselves, offering tools and resources for effective communication with providers.

2. Unique Attributes:
A. Servant Warrior Mindset:
- Blending Compassion with Courage: Demonstrates a servant’s heart through empathetic support, while embodying a warrior’s spirit by fighting for client rights and navigating challenges head-on.
- Humility & Strength: Approaches each situation with humility, grace, and steadfast determination, offering clients a trusted ally during vulnerable times.

B. Lived Experience as a Source of Strength:
- Personal Healthcare Navigation: Your own journey through complex medical situations has provided you with firsthand knowledge of what clients face, adding authenticity to your advocacy approach.
- Empathy Through Loss: Having experienced personal loss, you bring a unique depth of understanding to supporting clients through difficult healthcare situations with compassion and insight.

C. Transformational Storytelling:
- Engaging Communicator: Uses personal stories and experiences to educate, inspire, and empower clients, transforming fear into confidence.
- Educational Content Creation: Skilled at developing articles, presentations, and resources that simplify healthcare concepts and offer practical solutions.
Professional Affiliations
Maine Commission of Community Service (governor appointment), 2006-12. Chair 2009-12.
Medical navigation experience with families experiencing Substance Use Disorder (SUD) diagnosis of a spouse, child, brother or sister.
Extensive public speaking and presentation experience - local, regional, state and national levels.