Chanel Carpenter

CPB,CBCS,NHA
Chanel

Chanel Carpenter

CPB,CBCS,NHA
Advocate Location
Miami , FL 33157
Specialty
Insurance & Billing
Other Services
Wellness & Lifestyle
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
*Navigate complex hospital billing, insurance denials, and appeals Provide step-by-step support through denied claims and medical debt resolution.

*Advocate directly with providers, payers, and case managers on your behalf
Break down confusing medical bills and explain your rights as a patient Ensure services are medically necessary and properly documented.

Coordinate care across multiple providers and facilities Review medical records for gaps, billing errors, or unjust charges
Prepare and submit formal complaints, disputes, or escalations.

*Offer compassionate guidance through emotionally heavy healthcare moments
Translate “medical speak” into plain, understandable language

*Support veterans navigating VA systems, benefits, and military-to-civilian healthcare transitions.

*Help you access overlooked benefits, grants, or community-based resources
Hold space for you when you're overwhelmed, and help you reclaim your power.

*Center your voice and values in every decision made about your care Empower you with tools to advocate for yourself and your loved ones in the future
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • My geographical area of practice is I provide advocacy services across the U.S. with no state-specific legal or clinical services. My work is national in scope and virtual in nature.
Why I Became A Professional Health Care Advocate
I believe healthcare should feel clear, dignified, and safe especially for those who’ve endured trauma. As a certified patient advocate with a background in medical billing, care coordination, and spiritual support, I work closely with veterans, trauma survivors, and families navigating complex care systems.

My mission is to bridge the gap between patients and providers, using trauma-informed language, personalized advocacy, and deep system knowledge to ensure no one feels lost or dismissed in the process.
I advocate from the heart with the wisdom of lived experience, professional training, and intuitive guidance. If you're seeking clarity, support, or peace of mind on your healthcare journey, I’m here to walk beside you.

👉 Schedule a consult or reach out today. Let’s reclaim your care, together.
Contact Advocate
Formal Education
Ultimate Medical Academy, A.A.S. Medical Coding& and Billing, 2016
Faith Experience
  • Christianity
Additional Skills
Healthcare Revenue Cycle Expertise
Patient Advocacy & Education
Appeals & Denials Management
Billing & Claims Navigation
Insurance Verification & Coverage Analysis
Veterans Affairs (VA) Healthcare Navigation
Service-Connected Benefits & Claims Assistance
Military-to-Civilian Healthcare Transition Support
Medical Necessity & Documentation Review
Payer Negotiations & Case Escalations
Care Coordination Across Systems (VA, Medicaid, Medicare, Private)
Compliance with HIPAA & Healthcare Regulations
Strategic Process Improvement
Leadership & Team Mentorship
Data-Driven Decision Making
EMR/EHR Navigation (Epic, Cerner, VA Systems)
Conflict Resolution & Crisis De-escalation
Trauma-Informed Patient Advocacy
Post-Traumatic Stress Disorder (PTSD)
Traumatic Brain Injury (TBI)
Chronic Pain Syndromes (e.g., fibromyalgia, joint pain, back injuries)
Military Sexual Trauma (MST)
Depression and Major Depressive Disorder
Generalized Anxiety Disorder / Panic Disorder
Substance Use Disorders (including co-occurring with PTSD)
Sleep Disorders (e.g., insomnia, sleep apnea)
Gulf War Syndrome / Undiagnosed Illnesses
Agent Orange Exposure–Related Conditions
Hearing Loss and Tinnitus
Service-Connected Injuries and Physical Disabilities
Moral Injury and Survivor’s Guilt
Adjustment Disorders (Post-Deployment Reintegration Challenges)
Autoimmune Conditions (linked to service exposure)
Cardiac, Respiratory, or Neurological Conditions tied to military service
Trauma‑Informed Patient Advocate & Veteran Care Specialist
Professional Affiliations
Completed HIPAA and medical billing compliance training.
Experienced in revenue cycle management and insurance claims.
Continuing education in healthcare advocacy and patient rights.
Volunteer work in community health outreach.
Member of professional billing associations (AMBA)