Carmen Jie-A-Fa

B.S. in Psychology
Compassionate Advocacy
Carmen

Carmen Jie-A-Fa

B.S. in Psychology
Compassionate Advocacy
Advocate Location
Kissimmee , FL 34746
Specialty
Special Care & Aging
Other Services
Insurance & Billing
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
Dedicated and multitalented professional with over 20 years of experience in social services, community outreach, and advocacy. Adept at engaging diverse populations, including children and families, senior citizens, immigrants, and individuals with disabilities, to promote well-being and empowerment. Fluent in English and Spanish, with exceptional interpersonal communication and translation/interpreting skills, facilitating meaningful connections and support across cultural boundaries. Demonstrated expertise in care coordination, case management, and client advocacy, with a track record of successfully navigating complex systems and collaborating with stakeholders to meet critical needs. Passionate about mental health awareness and personal wellness, with a background in counseling psychology and a commitment to fostering resilience and self-advocacy in the communities served. Skilled in customer service, training, and educational outreach, leveraging a comprehensive understanding of social services and healthcare to empower individuals and facilitate positive change.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • My geographical area of practice is Kissimmee, Orlando Florida
Why I Became A Professional Health Care Advocate
After more than 20 years of working as a CNA, I became a patient advocate in social services, community outreach, and advocacy. My journey began with a deep passion for mental health awareness and personal wellness, stemming from my background in counseling psychology. I was dedicated to fostering resilience and self-advocacy in the communities I served.

My career allowed me to engage with diverse populations, including children and families, senior citizens, immigrants, and individuals with disabilities. Fluent in English and Spanish, I utilized exceptional interpersonal communication and translation/interpreting skills to facilitate meaningful connections and support across cultural boundaries.

Through my experience in care coordination, case management, and client advocacy, I honed my expertise in navigating complex systems and collaborating with stakeholders to meet critical needs. This led me to realize the importance of advocating for individuals within these systems.

My commitment to empowering individuals and facilitating positive change led me to the role of a patient advocate. I leveraged my comprehensive understanding of social services and healthcare to support and represent patients, ensuring their voices and needs were heard. My customer service, training, and educational outreach skills proved invaluable in this role.

Becoming a patient advocate allowed me to combine my professional skills with my values, advocating for those in need and making a meaningful impact in the lives of individuals navigating the healthcare system.
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Formal Education
Carlos Albizu University, B.S. in Clinical Psychology, 2005
Regis University, M.S. LMHC and MFT-in progress
Language Proficiency
  • Spanish
Faith Experience
  • Catholicism
  • Christianity
Additional Skills
I have experience working with hospitals, nursing homes, private nursing care, and assisted living facilities. I am skilled in interpersonal communications, advocacy, and community engagement. I actively support and represent the interests of patients and families, and I am adept at navigating community resources and championing the causes of those I serve. I can provide interpretation and facilitate translation services in English and Spanish. I have collaborated with counselors, staff, and organizations to achieve common goals and ensure the effective delivery of services. My organizational skills, outreach, and counseling abilities enable me to engage with families and address their needs. I excel in problem-solving, identifying critical family needs, analyzing situations, and developing effective solutions. Additionally, I specialize in providing Medicaid and Medicare eligibility, including the process and gathering of required documentation, billing, and compassionate patient advocacy.
Professional Affiliations
C.N.A (retired)
Spanish Translator/ Interpreter-speak , read and write