Darlene Christy

BCPA
My Healthcare Champion
Darlene

Darlene Christy

BCPA
My Healthcare Champion
Advocate Location
Hudson , FL 34667
Specialty
Special Care & Aging
Other Services
Medical Guidance
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
I assist clients in navigating the healthcare system to receive quality care and better outcomes, by focusing on a "team-up" approach with all of their healthcare providers. My specialty is working with seniors who may not have loved ones nearby to help them.

- General healthcare guidance, which starts with an initial assessment to identify areas of concern
- Patient education, to help clarify diagnosis, goals of treatment, as well as treatment options
- Research and vet health sources, to keep patients/clients up-to-date with credible information
- Individualized care planning, prioritizing goals and needs to create a roadmap to better health
- Precise care coordination, to save you time and energy in getting access to the care you need
- Monitor medication list and update changes, to help avoid medication errors
- Advance preparation for doctor's visits highlighting concerns, and optimizing time spent with providers
- Accompany to doctor's office to support visit optimization and clarity in next steps, post visit
- Communication and service as a liaison between providers, to reduce missed information
- Transition of Care planning and execution, to help eliminate mishaps and reduce readmissions
- Decision Support by researching and locating providers, to help you make informed decisions
- Scheduled maintenance visits as needed, to follow up on well being and provide peace of mind
- Referrals to resources and service that may not be well known to the general public
- Caregiver support to help ensure caregivers have access to information, services, and resources
- Track and update progress and interactions, to keep families informed about their loved ones.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • I am insured
  • My geographical area of practice is West Coast of Florida from North and East of Hudson Florida
Why I Became A Professional Health Care Advocate
I decided to become a Patient Advocate, because I knew I needed to do SOMETHING! Two days before Christmas in December 2021, we got the call… “they found cancer”. That’s when we were first informed that my husband had prostate cancer.

Prior to the diagnosis, in my fifteen years in work as a Medical Education Researcher, I had already discovered that there was a huge communication gap between patients and their physicians, as well as between the providers themselves.

But now it had hit home. Due to the complexities of the healthcare system itself, fragmented care, and complications of cancer treatment, my husband had three visits to the emergency room being admitted each time, 40 days in the hospital, 18 days in ICU, and a trauma surgery. This series of health events almost cost him his life, not once, not twice, but three times.

I am so grateful to say that he is now doing very well and cancer free, but had I not been able to navigate, communicate, collaborate, investigate, coordinate, educate and stay diligent throughout this very serious crisis, I am certain we would have experienced a very different outcome.

Also, during the time of my husband's illness, I had the opportunity to meet an elderly lady who was a resident at a nursing home, where my daughter worked as a nurse. She had mistaken me for one of the staff members at the facility, and when I shared with her that I was just visiting my daughter who worked there, her response was "I sure wish I had a daughter like you." She will never know the impact that her words had on the trajectory of my life.

After discovering the dire need for advocacy through my husband's experience, and hearing this lady's comment, I knew I was being called to step into my purpose as a Patient Advocate without delay. I knew I was being called to act and become a voice for the voiceless, and specifically for the aging and the elderly.

I immediately began my studies to become a Patient Advocate, while my husband was still hospitalized in the intensive care unit. I am now a Board Certified Patient Advocate and am pleased and honored to serve.
Contact Advocate
Formal Education
LaSalle College, Business Administration - 1981-1982
Faith Experience
  • Christianity
Additional Skills
My professional background includes fifteen years as a Medical Education Researcher. I traveled nationwide, recording many hundreds of doctor-patient visits and developed specialized communication skills in conducting in-depth interviews with patients, providers and other allied health professionals. This experience broadened my knowledge and appreciation for the importance of understanding Health Literacy. I am a Community Educator with a special interest in cultural competence and delivering presentations to spread awareness on Concussion/CTE (Chronic Traumatic Encephalopathy) Education, and recognizing the signs and symptoms. This is vital information, since concussions can happen to anyone at any time, and some are at higher risk, such as patients who are not well or undergoing treatment, aging individuals, current/former athletes, and military/veterans.
Professional Affiliations
Board Certified Patient Advocate - Patient Advocate Certification Board, Patient Advocate Preceptorship Program/Member - Alliance of Professional Health Advocates, Speaker/Community Educator and Task Force Volunteer - Care Partner Project, Health Literacy Certified - Intellus Worldwide, Fixing Healthcare Delivery Certificate - University of Florida.