- I offer a FREE Initial Consultation
- I offer TeleAdvocacy Service
- My geographical area of practice is NY Metro / United States
Healthcare professionals (doctors, nurses, therapists, social workers, etc) provide care under extraordinary pressures - staffing shortages, unrealistic operating efficiencies, time constraints, unrealistic workloads, electronic record keeping systems, continuous monitoring, exacting standards, a zero-error environment, increased customer demands and ever-present threat of a law suit when something goes wrong. It is a wonder sometimes that things can go right so often with all these competing priorities averting the time and attention of professional caregivers from their patients!
What I do is very simple: I hold caregivers accountable to their professional obligations. I teach patients and families to learn how to trust, but verify, caregiver practices, responses and interventions. Patients must know and understand their rights and caregivers must sometimes be reminded to respect them as well. Patients and families need help learning how to become effective advocates for their own care.
Patients and families have the right to make informed decisions, but they can't do that if their caregivers don't present information that is clear, accurate and appropriate. I make sure that patients and their families get the care they deserve and the peace of mind that comes with reliable, competent care.