Chitra Patil
BCPA
Ishta Patient Advocacy
Chitra Patil
BCPA
Ishta Patient Advocacy
Advocate Location
Fremont , CA 94555
Specialty
Insurance & Billing
Other Services
Medical Guidance
TeleAdvocacy Available
Offers FREE Initial Consultation
*Greater National Advocates Terms of Use Apply
How I Can Help
- Personalized, culturally aware support for navigating the U.S. healthcare system—especially for first-generation and South Asian immigrants and families new to the U.S.
- Insurance and billing guidance, including coverage explanations, co-pays, deductibles, Medicare, Medi-Cal, and claim filing.
- Bill review and dispute support to identify errors, manage denials and appeals, and communicate directly with billing offices.
- Cost-saving strategies, including financial aid options, payment plans, and lower-cost prescription alternatives.
- Clear explanations of medical care, including diagnoses, treatment options, side effects, and long-term care needs—using plain, easy-to-understand language.
- Patient rights advocacy, ensuring clients receive respectful care, accurate billing, clear explanations, and access to second opinions.
- Doctor visit preparation, helping clients ask the right questions, understand recommendations, and plan next steps with confidence.
- Guidance on critical care decisions, including advance directives, DNR discussions, and treatment choices—always honoring cultural values and family dynamics.
- Insurance and billing guidance, including coverage explanations, co-pays, deductibles, Medicare, Medi-Cal, and claim filing.
- Bill review and dispute support to identify errors, manage denials and appeals, and communicate directly with billing offices.
- Cost-saving strategies, including financial aid options, payment plans, and lower-cost prescription alternatives.
- Clear explanations of medical care, including diagnoses, treatment options, side effects, and long-term care needs—using plain, easy-to-understand language.
- Patient rights advocacy, ensuring clients receive respectful care, accurate billing, clear explanations, and access to second opinions.
- Doctor visit preparation, helping clients ask the right questions, understand recommendations, and plan next steps with confidence.
- Guidance on critical care decisions, including advance directives, DNR discussions, and treatment choices—always honoring cultural values and family dynamics.
Important Information About Me
- I offer a FREE Initial Consultation
- I offer TeleAdvocacy Service
- My geographical area of practice is San Francisco Bay Area, California
Why I Became A Professional Health Care Advocate
More than a decade ago, I served as a patient advocate for a family member—before I even knew the term. When the patient could not advocate for themselves, I took responsibility for finding doctors, therapists, and treatment programs, and coordinating care across hospitals and treatment centers. I communicated regularly with physicians, nurses, social workers, and care teams through calls and follow-ups, kept the family informed, and—with the patient’s permission—shared relevant information such as social background, habits, medication adherence, and psychological factors that could impact treatment outcomes.
I also researched treatment options and, when appropriate, respectfully suggested alternatives the care team might not have considered. In one case, after discharge, the patient was advised to enter a residential treatment program, but well-known programs had long wait lists. I located a newer, out-of-state program with immediate availability and worked with the care team to arrange a timely transfer.
The insurance provider denied coverage for residential treatment, claiming outpatient care was sufficient and refusing to pay approximately $70,000. I filed a complaint with the California Department of Managed Health Care and won. The insurer was required to cover the treatment, which I secured while managing a high-stress, full-time job.
I also researched treatment options and, when appropriate, respectfully suggested alternatives the care team might not have considered. In one case, after discharge, the patient was advised to enter a residential treatment program, but well-known programs had long wait lists. I located a newer, out-of-state program with immediate availability and worked with the care team to arrange a timely transfer.
The insurance provider denied coverage for residential treatment, claiming outpatient care was sufficient and refusing to pay approximately $70,000. I filed a complaint with the California Department of Managed Health Care and won. The insurer was required to cover the treatment, which I secured while managing a high-stress, full-time job.
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