Jacqueline O'Doherty

BCPA
Health Care Connect
Jacqueline
legacy member

Jacqueline O'Doherty

BCPA
Health Care Connect
Advocate Location
Califon , NJ 07830
Specialty
Medical Guidance
Other Services
Special Care & Aging
TeleAdvocacy Available
Paid Consultations Only
Call Advocate Email Advocate
*Greater National Advocates Terms of Use Apply
How I Can Help
Health Care Connect's Board Certified Patient Advocates guides patients through the complex intricacies of our healthcare system. We work exclusively for you, protecting your rights.
We coordinate care so all the caregivers are on the same page and know exactly what is going on with the patient. HCC ensures your loved one gets the health care they need and deserve throughout the medical continuum.
Our skilled patient advocates assist with discharge planning, home healthcare, assisted living, nursing home placement and geriatric services. For long distance caregivers we are your "feet on the ground" overseeing your loved ones care.
Whether you are a long distance caregiver or a member of the sandwich generation, squeezed between your parents and your children, our patient advocates and geriatric care managers provide ongoing support.
Health Care Connect's patient advocates researches disease and illness, we find you the specialists you need and then navigate the healthcare system with you, from beginning to end, guiding you each step of the way, making certain your questions are answered, your concerns addressed and your healthcare needs are met.

Services include:
Initial Assessment
Care Plan
Care Coordination (among all health care providers, from physicians to home health aides)
Research & Locate Specialists and Centers of Excellence
Promote Patient Centered Care
Clarify Diagnosis and Treatment Options
Research Illness
Care Management
Discharge Planning
Geriatric Care Management
Acute and Sub-acute Placement Services
In Home Placement Services\Assisted Living Placement Services
Skilled Nursing Placement Services
Monitor and oversee care; adjusting plan as needs change
Refer to trusted resources in the community
Important Information About Me
  • I offer TeleAdvocacy Service
  • I am insured
  • My geographical area of practice is New Jersey and New York
Why I Became A Professional Health Care Advocate
A Pioneer Patient Advocate, founder of Health Care Connect, and a Board Certified Patient Advocate, first certified through the Alpus Program at the University of Miami in 2010 and then the national credentialing exam in 2018.
I came into patient advocacy after spending 18 years in the medical device industry, calling on various hospital departments ranging from the O.R. where I taught surgeons how to use products during laparscopic surgery, to the Cardiac Catheterization Lab, Interventional Radiology, Nephrology, NICU, ICU, Vascular Surgery, Thoracic Surgery, General Surgery and Infectious Disease, in addition to the Pulmonary, Urology and OB/GYN Departments.
This wealth of experience provided me with the ability to understand firsthand the difficulties patients encounter when traveling the healthcare system and the skills needed to resolve those issues. The lack of communication and coordination throughout the medical continuum frustrates and overwhelms patients and their loved ones.
I know how to penetrate the healthcare maze and guide the patient through the obstacles created by our complex and fragmented healthcare system.
Contact Advocate
Formal Education
Towson University BS Psychology
Additional Skills
We live in a multi cultural society and base our decisions on our own personal values. I strongly promote active listening and education which results in true informed consent and decisions made by the patient based on the patient's values and beliefs.
Having worked in this field for over 14 years, I know it is not enough to have a resident come by and drop a note in the chart, or a physician tell the patient what the treatment plan is without first explaining all the options to their patient. I ensure my clients know all the options available to them and understand the risks and benefits for each treatment plan. This promotes patient autonomy.
Working as a care coordinator is a main focus of my job, because physicians do not talk to each other and rarely read a chart even though we now have electronic medical records. I make sure the physicians are are aware of what's going on with the "whole" person, not just that particular doc's specialty.
Professional Affiliations
University of Miami, Patient Advocacy Program 2010
Board Certified Patient Advocate 2018
Served on Board of International Patient Advocates
Member of the Caring Coalition of Norther New Jersey
Member of ALCA
Member of NACAH
Member of APHA