Kathy Mikos

DNP, RN, NEA-BC, BCPA
The Navocate Group, LLC
Kathy

Kathy Mikos

DNP, RN, NEA-BC, BCPA
The Navocate Group, LLC
Advocate Location
Frankfort , IL 60423
Specialty
Medical Guidance
Other Services
Special Care & Aging
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
Reimagining Your Healthcare Journey ...
With over 40 years of experience in clinical care and executive healthcare leadership, I guide patients and families through complex healthcare challenges with clarity, confidence, and compassion. As the founder of The Navocate Group LLC, I provide personalized guidance, strategic planning, and advocacy, ensuring each client feels supported and empowered every step of the way.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • My geographical area of practice is Nationwide
Why I Became A Professional Health Care Advocate
I bring a unique perspective to patient advocacy, grounded in decades of frontline clinical practice and executive leadership. For more than five years, I have led my own independent advocacy practice, The Navocate Group LLC, helping hundreds of patients and families across the United States navigate complex healthcare systems.
Healthcare can be overwhelming, and I understand the stress families experience when making critical decisions. My work is deeply personal—I provide guidance, clarity, and reassurance tailored to each individual and family. Every client receives support that is practical, strategic, and deeply caring. References available upon request.

Services / Areas of Focus
• Personalized patient advocacy for individuals and families navigating complex healthcare systems
• Strategic care planning and coordination across hospitals, clinics, and providers
• Guidance in understanding medical information, treatment options, and healthcare processes
• Support with insurance navigation, patient rights, and organizational interactions
• Compassionate support to empower families in making confident healthcare decisions

Why I Do This
Healthcare can be overwhelming, and families often feel alone when making critical decisions. My mission is to provide clarity, reassurance, and actionable guidance so that every client feels heard, understood, and empowered to advocate for themselves and their loved ones.

If you or a loved one are navigating complex healthcare challenges, I am here to help. Contact me today to discuss how I can support your journey and provide the guidance you need.
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Formal Education
College of Saint Theresa, BSN
Northern Illinois University, MSN
Rush University, DNP
Professional Affiliations
Board Certified Patient Advocate - BCPA
Nursing Executive Advanced, Board Certified - NEA-BC

PUBLICATIONS

Mikos, K, “Putting an End to Patient Overcrowding,” American Nurse Today. October, 2006.

Mikos, K, “Improving Patient Flow Dramatically Decreases Wait in Emergency and Inpatient Admitting,” Modern Health Care, September, 2005.

SELECTED PRESENTATIONS

Advancing Accountability for Improving Outcomes, Advisory Board Company, i-Round Patient Experience Conference, Washington DC February, 2014.
Ingalls Health System: Improving Quality & Patient Safety, AHA Conference – Chicago, Il. June 5, 2014.
Technology Advances Accountability for Improving Outcomes, 14th Annual PRC Excellence in Healthcare Conference, Orlando, Fl, June, 2013.
Improving Patient Throughput: An Organizational Systems Approach, World Research Group – Boston, MA, May, 2008.
Improving Patient Throughput: An Organizational Systems Approach, World Research Group – San Diego, CA, December, 2008.
Process Redesign: Implementing Protocols for a Seamless Throughput Process, Strategies To Optimize Patient Throughput, Las Vegas, NV, March 28, 2006.
Process Redesign: Implementing Protocols for a Seamless Throughput Process, The Scottsdale Institute, Scottsdale, AZ, March 28, 2006.
Transforming Culture to Ensure Patient Throughput Outcomes, Toronto East General Hospital, October 4th and 5th, 2006.
Bridging the Gap: Hand-Off Communication, JCAHO: Joint Commission’s 20th Annual National Conference on Quality 7 Patient Safety, November, 2006.
Poster Session, Integration of Voice Technology to Improve Hand-off Communications, IHI National Conference, Orlando, FL, December 17-19, 2006.