Kayla Thompson-Riviere

RN
HEARD for Life
Kayla

Kayla Thompson-Riviere

RN
HEARD for Life
Advocate Location
Whaleyville , MD 21872
Specialty
Medical Guidance
Other Services
Special Care & Aging
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
At HEARD for Life, we help patients and caregivers cut through the confusion of the healthcare system by providing strategic medical guidance, advocacy, and ongoing support.

We specialize in helping individuals who are struggling with:
✔ Chronic illness management (autoimmune diseases, heart conditions, diabetes, chronic pain)
✔ Unclear or conflicting diagnoses (bounced between specialists, no clear treatment plan)
✔ Medical mismanagement & oversights (medication errors, missed diagnoses, lack of provider coordination)
✔ Post-hospitalization & rehab recovery (ensuring proper follow-up care & avoiding readmission)
✔ Major surgery planning & recovery (heart surgery, orthopedic surgery)
✔ Cognitive & neurological conditions (dementia, Alzheimer's, Parkinson’s, stroke recovery)
✔ Complex medication management (polypharmacy concerns, drug interactions)
✔ Healthcare decision-making & legal planning (advance directives, power of attorney, end-of-life care)
✔ Solo ager & long-term care planning (aging in place, assisted living, financial considerations)

We create clear, step-by-step Medical Roadmaps to help patients and families understand their options, communicate effectively with doctors, and receive the right care—at the right time—without unnecessary stress or delays.

If you or your loved one feel unheard, overwhelmed, or lost in the medical system, we’re here to guide you.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • I am insured
  • My geographical area of practice is In-person session limited to Eastern Shore of Maryland and Lower Delaware, serving entire United States virtually
Why I Became A Professional Health Care Advocate
I founded HEARD for Life after seeing firsthand how the healthcare system leaves patients and families struggling to get answers, coordinate care, and make critical medical decisions with little to no guidance.

As a medical strategist and independent patient advocate, I specialize in helping individuals break the cycle of chronic illness and confusion by providing structured, high-level medical navigation and advocacy. Whether it’s fighting for an accurate diagnosis, managing a complex medical case, or ensuring long-term care planning is handled with clarity and confidence, my goal is simple:

To make sure no patient or caregiver ever feels lost in the healthcare system again.
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Formal Education
Delaware Technical and Community College, ADN, 2015
Additional Skills
✔ Experienced in complex case management & medical coordination
✔ Expert in breaking down medical jargon & helping patients make informed decisions
✔ Strong relationships with healthcare professionals to bridge communication gaps
✔ Background in nursing & healthcare advocacy with hands-on patient experience
✔ Remote & in-person advocacy available for both local and long-distance clients
Professional Affiliations
Certified in: Advanced Cardiac Life Support, Basic Life Support, Pediatric Advanced Life Support
Has completed the Trauma Nursing Core Course
Trained in Welle Descalation techniques
Served on the Code Blue review team to Nanticoke Memorial Hospital
Named Nurse of the Month for Gracious Heart Nursing Services, twice.