Kim Feth
BSW
Healthcare Survival Kit
Kim Feth
BSW
Healthcare Survival Kit
Advocate Location
BENSON , NC 27504
Specialty
Medical Guidance
Other Services
Insurance & Billing
TeleAdvocacy Available
Offers FREE Initial Consultation
*Greater National Advocates Terms of Use Apply
How I Can Help
The healthcare rules are stacked so you'll stop asking questions, give up, pay the bill, or accept the unsafe discharge. None of that's by accident.
That's why I step in. I untangle the chaos and turn panic into calm.
When hospitals push unsafe discharges, I stop them. When insurance companies deny what they owe, I don't take no for an answer. When medical bills are wrong—and most are—I dig in, demand proof, and refuse to let families get crushed.
I give families the roadmap the healthcare system never wanted them to have. I stand in the gaps that patients fall through and get the hardest things done when it matters most.
Every day, that looks like:
A complex orthopedic injury, unexpected surgical complications, or a new spinal cord or brain injury—with no clear path forward? I build a roadmap that honors the patient's goals, respects the family's resources, and avoids the pitfalls the system ignores.
Giving all your time and energy to a complex patient at the hospital, facility, or at home? I figure out what matters most, get to work, and give you room to breathe.
Not sure if home is still safe for aging parents? I show you the strengths and the risks, and point to the right solutions—whether that's more support at home or a move into care.
A stack of bills and denial letters designed to intimidate? I cut through the jargon, call the insurer's bluff, and make them play fair.
I don't just sit in the chaos—I name it, dismantle it, and guide families through it.
Because I've been on the inside as a medical social worker medical billing professional, I know the hard truths the system won't tell you. I'm not afraid of tough conversations—whether that's holding an insurance company accountable or telling your mom what she doesn't want to hear about care planning.
I take the problems no one else wants to touch, and I fix them. Not passively. With truth, strategy, and relentless persistence.
That's why I step in. I untangle the chaos and turn panic into calm.
When hospitals push unsafe discharges, I stop them. When insurance companies deny what they owe, I don't take no for an answer. When medical bills are wrong—and most are—I dig in, demand proof, and refuse to let families get crushed.
I give families the roadmap the healthcare system never wanted them to have. I stand in the gaps that patients fall through and get the hardest things done when it matters most.
Every day, that looks like:
A complex orthopedic injury, unexpected surgical complications, or a new spinal cord or brain injury—with no clear path forward? I build a roadmap that honors the patient's goals, respects the family's resources, and avoids the pitfalls the system ignores.
Giving all your time and energy to a complex patient at the hospital, facility, or at home? I figure out what matters most, get to work, and give you room to breathe.
Not sure if home is still safe for aging parents? I show you the strengths and the risks, and point to the right solutions—whether that's more support at home or a move into care.
A stack of bills and denial letters designed to intimidate? I cut through the jargon, call the insurer's bluff, and make them play fair.
I don't just sit in the chaos—I name it, dismantle it, and guide families through it.
Because I've been on the inside as a medical social worker medical billing professional, I know the hard truths the system won't tell you. I'm not afraid of tough conversations—whether that's holding an insurance company accountable or telling your mom what she doesn't want to hear about care planning.
I take the problems no one else wants to touch, and I fix them. Not passively. With truth, strategy, and relentless persistence.
Important Information About Me
- I offer a FREE Initial Consultation
- I offer TeleAdvocacy Service
- I am insured
- My geographical area of practice is Based in NC | Serving Nationwide | Specializing in Wake County to the Coast
Why I Became A Professional Health Care Advocate
I didn't set out to become a healthcare advocate. The broken healthcare system made me one.
For 13 years, I worked as a medical social worker—in hospitals, home health, and other settings. I've seen just about everything, and nothing rattles me. I know what really happens behind the scenes—how insurance companies drag their feet, how hospitals rush discharges, how families are left scrambling in the dark.
I know the system from the inside. I've spent 10 years in medical billing, and I know how to spot the problem and make things right.
Then the system came for my own family.
First, it was our teenage son. One moment he was whole. The next, he was in the hospital with a badly fractured leg, facing a long, hard recovery. I was thrown into the chaos—bills, the wrong insurance plan, the endless calls —all while trying to keep my family steady.
I learned fast: when healthcare breaks, it breaks hard.
Then came my husband. What should have been simple turned into a 24-month nightmare—misdiagnoses, surgical complications, failed discharge planning, and watching a strong man relearn how to walk while I slept on an air mattress in a rehab room.
I was the sole breadwinner, the sole caregiver, and the one person standing between him and a system that treated him like a number.
One night, my husband said, "I wish we could take everything you know and everything we've lived through and use it to help other people." He was right.
What we survived wasn't just bad luck—it was proof of how broken the system really is.
When I got laid off days later, I didn't see it as a setback. I saw it as a dare. A chance to stop playing nice, stop keeping quiet, and start building something that would cut through the confusion, the silence, and the fear families face every day.
That's why I started Healthcare Survival Kit.
I exist to call out what the system won't say, to stand where families get crushed, and to guide caregivers and patients toward power, clarity, and relief. I've got the professional training, the personal scars, and the grit to do what the system won't: put patients first, solve the hard problems, and break barriers.
For 13 years, I worked as a medical social worker—in hospitals, home health, and other settings. I've seen just about everything, and nothing rattles me. I know what really happens behind the scenes—how insurance companies drag their feet, how hospitals rush discharges, how families are left scrambling in the dark.
I know the system from the inside. I've spent 10 years in medical billing, and I know how to spot the problem and make things right.
Then the system came for my own family.
First, it was our teenage son. One moment he was whole. The next, he was in the hospital with a badly fractured leg, facing a long, hard recovery. I was thrown into the chaos—bills, the wrong insurance plan, the endless calls —all while trying to keep my family steady.
I learned fast: when healthcare breaks, it breaks hard.
Then came my husband. What should have been simple turned into a 24-month nightmare—misdiagnoses, surgical complications, failed discharge planning, and watching a strong man relearn how to walk while I slept on an air mattress in a rehab room.
I was the sole breadwinner, the sole caregiver, and the one person standing between him and a system that treated him like a number.
One night, my husband said, "I wish we could take everything you know and everything we've lived through and use it to help other people." He was right.
What we survived wasn't just bad luck—it was proof of how broken the system really is.
When I got laid off days later, I didn't see it as a setback. I saw it as a dare. A chance to stop playing nice, stop keeping quiet, and start building something that would cut through the confusion, the silence, and the fear families face every day.
That's why I started Healthcare Survival Kit.
I exist to call out what the system won't say, to stand where families get crushed, and to guide caregivers and patients toward power, clarity, and relief. I've got the professional training, the personal scars, and the grit to do what the system won't: put patients first, solve the hard problems, and break barriers.
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