Melanie Parks

RN MSN, BCPA
Lend A Helping Hand Healthcare Advocates, LLC
Melanie

Melanie Parks

RN MSN, BCPA
Lend A Helping Hand Healthcare Advocates, LLC
Advocate Location
Atlanta , GA 30346
Specialty
Medical Guidance
Other Services
Special Care & Aging
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
Originally from Massachusetts and now based in Atlanta, I am a dedicated private healthcare advocate with a strong nursing background, specializing in hospice and palliative care. With over a decade of experience, I have developed expertise in navigating the complexities of the healthcare system, ensuring individuals and families receive the support they need with confidence and clarity. My focus is on serving aging individuals, their caregivers, and clients facing complex healthcare decisions.

Beyond hospice and palliative care, my expertise extends to inpatient case management, medical billing, and health insurance navigation. I help families understand their options, advocate for necessary care, and alleviate the burdens that come with managing healthcare needs. By streamlining the process, I enable families to focus on what truly matters—the well-being of their loved ones.

My services go beyond end-of-life care to encompass a full spectrum of healthcare planning and advocacy. Whether assisting with insurance complexities, long-term care placement, or aging-in-place strategies, my goal is to provide tailored solutions that empower individuals and their families. With a foundation built on knowledge, compassion, and dedication, I strive to make the healthcare journey smoother, more informed, and less overwhelming for those I serve.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • I am insured
  • My geographical area of practice is In person services for Metro Atlanta and surrounding areas, Virtual Services Nationwide
Why I Became A Professional Health Care Advocate
My passion for helping others and ensuring they have the right information has been a driving force throughout my career. Even before becoming a nurse over a decade ago, I found fulfillment in sharing valuable insights with those who could benefit. This commitment deepened during my time working in a Skilled Nursing Facility (SNF), where I witnessed countless patients missing out on eligible benefits—especially hospice care—due to a lack of awareness among both patients and staff. This realization inspired me to become an advocate, ensuring individuals receive the care and support they deserve.

To bridge this gap, I transitioned to working with a hospice agency, where I educated patients, families, and providers on hospice services, care placement, associated costs, and the logistics of transitioning between care settings. Along the way, I recognized an even greater knowledge gap surrounding access to care, financial planning for long-term services, and navigating the complexities of the healthcare system.

While my expertise began with hospice care, my services extend far beyond end-of-life support. I specialize in guiding individuals and families through a wide range of healthcare decisions, from aging in place to facility placement, ensuring their needs are met with compassion and clarity. Over the years, I have worked with diverse family structures, complex medical situations, and unique care needs, developing personalized plans to help families make informed decisions. One of the most rewarding aspects of my work is showing families possibilities they never knew existed—helping them avoid unnecessary nursing home placements and creating solutions tailored to their specific circumstances.

I am passionate about empowering families to navigate healthcare challenges with confidence, whether they are planning ahead or facing urgent decisions. Every challenge presents an opportunity to find the best care solutions, and I am committed to providing the knowledge, resources, and advocacy needed to make that possible.
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Formal Education
Brockton Hospital School of Nursing, Nursing 2012
Chamberlain College of Nursing, BSN 2013
Chamberlain College of Nursing, MSN 2019
Additional Skills
As a hospice nurse liaison, I have had the privilege of helping patients transition home for end-of-life care, working closely with various hospital systems, insurance providers, and diverse family dynamics. This experience has given me the expertise to navigate complex healthcare decisions efficiently, ensuring families make informed choices within critical timeframes while maximizing their loved one’s quality of life.

However, my services extend far beyond hospice care. I provide comprehensive support for aging individuals at all stages of care, from immediate healthcare needs to long-term planning. Whether you are facing an urgent situation or seeking to proactively prepare for the future, I am here to guide you. I offer a complimentary consultation to discuss your unique circumstances and explore the best options for you and your family. Your well-being and peace of mind are my top priorities—contact me anytime to schedule your consultation.
Professional Affiliations
Board Certified Patient Advocate (BCPA)
The Circle - Surrounding Patients with Support
National Association of Healthcare Advocacy (NAHAC)