Melanie Parks

Lend A Helping Hand Healthcare Advocates, LLC

Melanie Parks

Lend A Helping Hand Healthcare Advocates, LLC
Advocate Location
Atlanta , GA 30350
Medical Guidance
Other Services
Special Care & Aging
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
Originally from Massachusetts and currently based in Atlanta, I am a seasoned private professional healthcare advocate with a strong nursing background, specializing in hospice and palliative care. With a decade of experience, I excel in navigating the healthcare system with efficiency, confidence, and a focus on addressing the unique needs of the aging population, their adult caregivers, and other clients.

My expertise extends to inpatient case management, and I possess comprehensive knowledge of medical bills and health insurance plans. Through my services, I offer patients and their families the opportunity to concentrate on the patient's needs, as well as the emotional and physical well-being of each other, while providing a helping hand. With a foundation built on knowledge, passion, and dedication, I navigate the healthcare frenzy to ensure a smoother experience for those I assist.

While my background is rooted in hospice and palliative care, my services extend beyond these realms to encompass all different healthcare needs and levels of care for aging individuals. Whether it's navigating complex medical bills, understanding health insurance plans, or addressing specific concerns related to aging, I am equipped to provide comprehensive support. My commitment is to empower individuals and their families, regardless of the specific healthcare challenges they may face, ensuring a smoother and more manageable healthcare journey for all involved.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • I am insured
  • My geographical area of practice is In person services for Metro Atlanta and surrounding areas, Virtual Services Nationwide
Why I Became A Professional Health Care Advocate
My passion for helping others and ensuring they have accurate and up-to-date information has been a constant throughout my career. Even before becoming a nurse more than a decade ago, I found joy in sharing valuable insights with anyone who could benefit. This commitment intensified when I worked in a Skilled Nursing Facility (SNF), commonly known as a "nursing home." I observed numerous patients missing out on eligible benefits, especially Hospice care at the end of life. The lack of awareness, both among patients and staff, led me to a pivotal realization – I needed to position myself to educate and advocate for patients to access their Hospice benefits.

This journey prompted me to transition to working for a hospice agency, where I assumed a role that allowed me to educate others about hospice, facility placement, associated costs, service locations, and the intricacies of making these transitions possible. Along the way, I discovered a significant gap in knowledge among providers and families regarding accessing and setting up various types of care, the associated costs, and how to navigate the complexities of the healthcare system.

While my expertise initially centered around hospice care, I want to emphasize that my services are not limited to this specific realm. I am dedicated to addressing all different healthcare needs and levels of care for aging individuals. Over the years, I have worked with a wide range of family structures, medical situations, and patient/family needs, honing my expertise in developing comprehensive plans to navigate the healthcare system and prepare for unexpected requirements. Teaching about End-of-Life care and highlighting the benefits during such a critical time has been a source of fulfillment for me. I derive satisfaction from working with families to create plans they never thought possible because they didn't know what to expect. Providing relief to patients and families who believed nursing homes were their only option due to perceived inability to provide necessary care is a gratifying aspect of my work.

I eagerly anticipate assisting many more families in understanding the complexities of placing their loved ones, whether it's in their homes or healthcare facilities. Every challenge is a welcome opportunity for me, as I firmly believe that no obstacle is too difficult to overcome. I am committed to guiding individuals and families based on their unique circumstances, wishes, and resources, ensuring that the decisions made align with their best interests.
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Formal Education
Brockton Hospital School of Nursing, Nursing 2012
Chamberlain College of Nursing, BSN 2013
Chamberlain College of Nursing, MSN 2019
Additional Skills
In my role as a hospice nurse liaison, I've had the privilege of facilitating patients' transition to home for end-of-life care. This experience has exposed me to various hospital systems, insurance scenarios, and diverse family dynamics. My ability to navigate these complexities allows me to efficiently assist patients and families in making crucial decisions within tight timeframes, ensuring they maximize their time and experience the best possible quality of life.

However, it's important to note that my services extend beyond hospice care. I am dedicated to addressing all different healthcare needs and levels of care for aging individuals. Whether you require immediate guidance or proactive preparations for the future, I offer a complimentary 45-minute consultation. Your well-being and peace of mind are my priorities, and I'm here to assist you every step of the way. Feel free to contact me to schedule a consultation at your convenience.
Professional Affiliations
Board Certified Patient Advocate (BCPA)
Certified Hospice & Palliative Care Nurse (CHPN)
Alliance of Professional Health Advocates (APHA)
The Circle - Surrounding Patients with Support