Rose Kelley

MHA
Lifeline Patient Advocates, LLC
Rose

Rose Kelley

MHA
Lifeline Patient Advocates, LLC
Advocate Location
Carrollton , TX 75007
Specialty
Medical Guidance
Other Services
Special Care & Aging
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
I provide comprehensive patient advocacy for individuals and families navigating complex healthcare needs. My role is to help you understand the full picture, stay organized, communicate effectively with your healthcare team, and ensure important follow-up and next steps do not get overlooked.

I provide in-person advocacy throughout the Dallas–Fort Worth area and virtual advocacy nationwide.

I frequently support patients and families facing cancer, hospitalizations, surgery, chronic or complex medical conditions, care transitions, and situations involving multiple specialists or healthcare settings.

My advocacy services include:

Medical Advocacy: Attend medical appointments, prepare questions, clarify diagnoses and treatment recommendations, coordinate follow-up care, and help ensure concerns are addressed.

Hospital Advocacy: Provide support during hospital stays and emergency room visits, communicate with healthcare teams, clarify the plan of care, and assist with discharge planning and follow-up.

Cancer Care Advocacy: Support patients throughout the cancer journey, including oncology appointments, treatment planning, chemotherapy or infusion care, radiation, medication and symptom concerns, second opinions, and follow-up coordination.

Concierge Care Advocacy: Provide personalized, ongoing advocacy and care oversight for patients and families managing complex healthcare needs, including coordination across providers, appointments, medications, treatments, follow-up care, and family communication.

Surgery Support & Advocacy: Provide support before, during, and after surgery, including pre-operative coordination, surgery-day presence, communication with family, discharge planning, and post-operative follow-up.

Transition & Placement Advocacy: Help families navigate rehabilitation, skilled nursing, assisted living, memory care, and other care transitions.

Dementia & Memory Care Advocacy: Support families with safety concerns, care planning, increasing support needs, and memory care decisions.

Insurance & Medicare Advocacy: Assist with Medicare enrollment and insurance-related issues that may affect access to care, treatment, or care transitions.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • My geographical area of practice is Dallas–Fort Worth, with nationwide virtual support
Why I Became A Professional Health Care Advocate
I have worked in healthcare for more than a decade across hospitals, long-term care, behavioral health, healthcare administration, and direct patient support. Throughout my career, I saw how easily patients and families could become overwhelmed by fragmented care, medical terminology, multiple providers, and important decisions that often had to be made quickly.

A personal family healthcare crisis later gave me an even deeper understanding of what patients and loved ones experience when they are trying to make difficult decisions while also coping with fear and uncertainty. That experience reinforced my belief that patients and families deserve time, clarity, support, and someone who is willing to ask the important questions.

I founded Lifeline Patient Advocates to provide that support.

My approach is comprehensive, calm, and highly personalized. I do more than address individual tasks. I work to understand the full healthcare picture, identify gaps, coordinate communication, prepare patients and families for important conversations, and remain attentive as needs evolve.

My goal is to help patients and families feel informed, supported, and confident while navigating some of the most challenging moments of their healthcare journey.

You do not have to navigate the healthcare system alone.
Contact Advocate
Formal Education
Master of Healthcare Administration (MHA) - Colorado State University, 2018
Additional Skills
In addition to direct patient advocacy, I bring experience and strengths in:

Complex and chronic healthcare navigation involving multiple diagnoses, specialists, medications, and treatment plans.

Cancer care across different stages of diagnosis, treatment, recovery, and follow-up.

Senior and aging-related care, including dementia, memory loss, Parkinson’s disease, stroke recovery, and changing levels of independence.

Healthcare system navigation across hospitals, rehabilitation, skilled nursing, assisted living, memory care, home health, and other care settings.

Medication and treatment follow-up, including helping patients track changes, concerns, and questions for their healthcare providers.

Family communication and coordination for caregivers, adult children, and long-distance family members.

Patient-centered communication, care-plan clarification, and preparation for important medical conversations.

Identifying gaps in care, unresolved follow-up needs, and breakdowns in communication across the healthcare team.
Professional Affiliations
Greater National Advocates (GNA) – Professional Member