Rose Kelley

MHA
Lifeline Patient Advocates, LLC
Rose

Rose Kelley

MHA
Lifeline Patient Advocates, LLC
Advocate Location
Carrollton , TX 75007
Specialty
Medical Guidance
Other Services
Special Care & Aging
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
Lifeline Patient Advocates provide in-person healthcare advocacy services to patients, families, and caregivers in the North Dallas area who need help and guidance navigating the complex healthcare system. As patient advocates, we work on your behalf to promote your rights as a patient and the rights of your loved one, whether that’s helping you or your loved one secure an appointment for a second opinion or expressing concern about the quality of care received. We can be a powerful ally in your healthcare journey. Our purpose is to bring transparency, understanding, and empowerment to help you choose the right solutions for the decisions you are facing. Every patient is unique and has different needs that can evolve over time, so we offer a wide range of healthcare advocacy services including:

Attending doctor appointments with patients and help them understand doctor’s instructions. Help with screening, diagnosis, treatment, and follow-up of a medical condition, such as cancer, diabetes, congestive heart failure, etc. Facilitate communication between healthcare providers, patient, and family.
Find the right doctors and surgeons, the best hospitals, and help get second opinions. Gather medical records and documentation for patients upcoming visit.

Review medications for any drug interactions and side effects and make sure patient understand his/her prescriptions. Assist in finding support and respite care resources for patients and family. Support patients in the ER, hospital and other facilities. Assist with hospital admissions, stays, transfer to another facility, or discharge home. Assist with finding short or long-term care facilities, home health care, and durable medical equipment.

Visit patients in nursing home, assisted living, and retirement communities. Check-in on solo agers in their own homes and communicate with families long distance. Assist in finding caregivers for care, companionship, meal prep, and housekeeping. Help initiate conversations about end of life decisions, including living wills and healthcare power of attorney. Help with insurance claims, appeals, coverage, and billing.

FREE CONSULTATION

Lifeline Patient Advocates offer a 30 minute complimentary phone consult to learn more about your needs, and answer any questions you may have prior to investing in our services.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • My geographical area of practice is North Dallas In-Person Services
Why I Became A Professional Health Care Advocate
I became a patient advocate after working in the healthcare system and witnessing the challenges that patients and their families face. Through my experiences, I saw firsthand the gaps in communication, the complexities of medical decision-making, and the emotional toll it takes on families. Tragically, I also experienced the loss of my own family members within hospital walls. These experiences fueled my determination to make a difference. As a patient advocate, my mission is to provide support, guidance, and a voice to those navigating the healthcare system, ensuring that no one feels alone or overwhelmed during their healthcare journey.
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Formal Education
Colorado State University, Master’s Degree in Healthcare Administration, 2018
Additional Skills
My background is in nursing and healthcare administration. I have over 10 years of healthcare experience in different healthcare settings, including: Hospitals for Acute Care, Specialty Hospitals for the Heart, Orthopedic Surgical Hospitals, Hospitals for Mental Health and Addiction, Rehabilitation Hospitals, Long-term Care, Diagnostic Imaging, and Specialty Pharmacies.

This wealth of experience provided me with the ability to understand first-hand the difficulties patients encounter when dealing with the healthcare system and the skills needed to resolve those issues.
Professional Affiliations
Greater National Patient Advocates,
HealthAdvocateX