One of my first cases as a professional advocate was on behalf of a patient who was brought to the Emergency Room unconscious, with symptoms of acute kidney failure. Her family requested the patient advocate office get involved because the medical staff couldn't seem to make a diagnosis or a treatment plan. It wasn't their fault - the patient's condition didn't match any cause of kidney failure known to the doctors, even the kidney specialists. Nevertheless, the patient required almost continuous dialysis to stay alive, and the family was concerned that her status would decline if there wasn't a breakthrough soon. Then one of the nephrologists on the case mentioned in a meeting that the patient's situation was similar to that of newborns with a genetic disorder that interferes with the ability of the body to process urea. I immediately went to my computer and googled the disease, and noticed that in extremely rare situations this condition could occur in adults. I also found an organization that advocated for adult patients and families with this condition. I printed out the information and gave it to the family, who, in turn, contacted the organization and put them in touch with the Chief Medical Officer at the hospital. Within a day, the patient was diagnosed as suffering from this obscure condition and transferred to a children's hospital that had a specialist on staff familiar with how to treat such patients. She made a full recovery, and that was the best day of my life (well, to be honest, other than the day I got married).