Lindsay Kratzer
MS, CDP, CMC
Reflections Management and Care

Lindsay Kratzer
MS, CDP, CMC
Reflections Management and Care
Advocate Location
Baldwinsville , NY 13027
Specialty
Special Care & Aging
Other Services
Medical Guidance
TeleAdvocacy Available
Offers FREE Initial Consultation
*Greater National Advocates Terms of Use Apply
How I Can Help
Care management is about providing comprehensive support to my clients and their loved ones, ensuring they receive personalized, coordinated, and effective care. Here's how I assist:
Personalized Care Plans: I work closely with healthcare providers to create individualized care plans that address each client’s unique medical, emotional, and cognitive needs.
Coordinating Services: I help navigate and coordinate a variety of healthcare services, making sure my clients receive the right specialists, treatments, and therapies at the right time.
Monitoring Progress: I regularly monitor my clients' health and adjust care plans as needed to support the best possible outcomes and address any new or changing needs.
Emotional Support: I provide emotional support to both clients and their families, helping them through complex decisions, offering guidance, and connecting them with support resources.
Caregiver Support and Training: I empower family caregivers by offering education, hands-on training, resources, and respite care so they feel confident and supported in their roles.
Advocacy and Communication: I advocate on behalf of my clients, making sure there is clear, effective communication between all members of the care team — including the client and their family.
Education and Resources: I offer education about diagnoses, treatment options, and self-care strategies to help clients and families make well-informed decisions.
My goal is to improve quality of life for each client while giving families the support and tools they need to confidently manage care.
Personalized Care Plans: I work closely with healthcare providers to create individualized care plans that address each client’s unique medical, emotional, and cognitive needs.
Coordinating Services: I help navigate and coordinate a variety of healthcare services, making sure my clients receive the right specialists, treatments, and therapies at the right time.
Monitoring Progress: I regularly monitor my clients' health and adjust care plans as needed to support the best possible outcomes and address any new or changing needs.
Emotional Support: I provide emotional support to both clients and their families, helping them through complex decisions, offering guidance, and connecting them with support resources.
Caregiver Support and Training: I empower family caregivers by offering education, hands-on training, resources, and respite care so they feel confident and supported in their roles.
Advocacy and Communication: I advocate on behalf of my clients, making sure there is clear, effective communication between all members of the care team — including the client and their family.
Education and Resources: I offer education about diagnoses, treatment options, and self-care strategies to help clients and families make well-informed decisions.
My goal is to improve quality of life for each client while giving families the support and tools they need to confidently manage care.
Important Information About Me
- I offer a FREE Initial Consultation
- I offer TeleAdvocacy Service
- I am insured
- My geographical area of practice is Onondaga and Surrounding Counties
Why I Became A Professional Health Care Advocate
I founded Reflections Management and Care to meet a growing need I witnessed firsthand — the need for personalized, compassionate care management for individuals navigating complex health challenges, especially those facing cognitive decline, aging, or chronic illness.
My inspiration came from my own family. I was incredibly close with my grandparents and had the privilege of helping care for them as they aged. I watched my family struggle to coordinate appointments, manage medications, and understand the often-overwhelming healthcare system — all while trying to preserve their dignity and independence. Despite being surrounded by love, it was clear that what we needed was guidance, advocacy, and a holistic approach to their care. That experience shaped my path and ultimately led me to create Reflections Management and Care.
My mission is to ensure that individuals and families receive the support I wish we had. I provide tailored care solutions, emotional support, and practical guidance that empowers both clients and caregivers. My goal isn’t just to manage care — it’s to offer peace of mind. That means connecting people to the right resources, helping them feel heard, and walking with them through every stage of the journey.
At Reflections, we believe in delivering not just care, but also compassion, clarity, and confidence to those who need it most.
My inspiration came from my own family. I was incredibly close with my grandparents and had the privilege of helping care for them as they aged. I watched my family struggle to coordinate appointments, manage medications, and understand the often-overwhelming healthcare system — all while trying to preserve their dignity and independence. Despite being surrounded by love, it was clear that what we needed was guidance, advocacy, and a holistic approach to their care. That experience shaped my path and ultimately led me to create Reflections Management and Care.
My mission is to ensure that individuals and families receive the support I wish we had. I provide tailored care solutions, emotional support, and practical guidance that empowers both clients and caregivers. My goal isn’t just to manage care — it’s to offer peace of mind. That means connecting people to the right resources, helping them feel heard, and walking with them through every stage of the journey.
At Reflections, we believe in delivering not just care, but also compassion, clarity, and confidence to those who need it most.
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