Sandra Scheppler
Board Certified Patient Advocate (BCPA) Insurance expert. Licensed health life and accident insurance agent
Sandra Scheppler
Board Certified Patient Advocate (BCPA) Insurance expert. Licensed health life and accident insurance agent
Advocate Location
SAINT CLAIR SHORES , MI 48081
Specialty
Insurance & Billing
Other Services
Special Care & Aging
TeleAdvocacy Available
Offers FREE Initial Consultation
*Greater National Advocates Terms of Use Apply
How I Can Help
I am passionate about serving and helping those who need assistance navigating through the complexities of the U.S. health care system including insurance navigation. If you or a loved one are undergoing medical treatment(s) and do not have the time, patience, or simply the deep knowledge to know where to go to figure out your coverage, your claims, your out-of-pocket expenses. Please let me take the heavy lift off your shoulders.
I have helped numerous patients and their family members in their journey to find better ways to manage their care in the most affordable way and with the highest quality providers. Complex chronic cases that require care coordination between multiple providers, piecemealing services and benefits related to infertility, transgender cases and many autoimmune condition situations.
I've worked for medical insurance companies for over 25 years and have worked directly as an advocate with big companies and their employees when they became patients. I've also have had to navigate through my own family medical situations. Insurance companies can be a big headache and understanding your benefits, what's covered, what's not and why is daunting.
I have helped numerous patients and their family members in their journey to find better ways to manage their care in the most affordable way and with the highest quality providers. Complex chronic cases that require care coordination between multiple providers, piecemealing services and benefits related to infertility, transgender cases and many autoimmune condition situations.
I've worked for medical insurance companies for over 25 years and have worked directly as an advocate with big companies and their employees when they became patients. I've also have had to navigate through my own family medical situations. Insurance companies can be a big headache and understanding your benefits, what's covered, what's not and why is daunting.
Important Information About Me
- I offer a FREE Initial Consultation
- I offer TeleAdvocacy Service
- My geographical area of practice is Metro Detroit and all surrounding suburbs and remote anywhere in the US
Why I Became A Professional Health Care Advocate
Not only am I an expert in health medical and prescription insurance benefits, but I understand all the different types of benefits, network restrictions, and how to speak the "health care language" when talking to customer service representatives, doctors offices, and specialists. I know how to ask the right questions and when a claim needs to be rebilled by a provider. I can work to improve your out of pocket liability as well as help coordinate your care in the highest quality, most affordable manner possible.
Beyond my experience, I assisted my own mother before she passed away, with her claims, speaking with her doctors, setting up appointments with network providers, and ensuring she was not upcharged or taken advantage of. She was extremely hard of hearing and needed to ensure she understood what was happening with her care, the coordination and ultimately the insurance nuances.
When my stepson had brain cancer, I took the heavy load off my husband, (his father), and his mother by assuring them that they only needed to stay at his side for surgeries and treatments. I handled all the claims, the phone calls to providers, all the administrative stuff, and ensured he was receiving full coverage while undergoing a clinical trial. I worked with the insurance and providers to help find drugs and services that would be covered under his insurance despite the challenges of his care being a clinical trial.
Having someone to take the administrative burden off your hands is essential to focusing on your or your loved one's health. There is enough stress. Don't let phone calls and wait times with insurance and providers get in the way of what's the most important - the health and wellbeing of you or your loved one.
No patient should ever have to navigate through their own medical experience. I have experienced first hand that not having an advocate at your side can have serious implications. I myself was a victim of a misdiagnosis and failed hospital staff.
Beyond my experience, I assisted my own mother before she passed away, with her claims, speaking with her doctors, setting up appointments with network providers, and ensuring she was not upcharged or taken advantage of. She was extremely hard of hearing and needed to ensure she understood what was happening with her care, the coordination and ultimately the insurance nuances.
When my stepson had brain cancer, I took the heavy load off my husband, (his father), and his mother by assuring them that they only needed to stay at his side for surgeries and treatments. I handled all the claims, the phone calls to providers, all the administrative stuff, and ensured he was receiving full coverage while undergoing a clinical trial. I worked with the insurance and providers to help find drugs and services that would be covered under his insurance despite the challenges of his care being a clinical trial.
Having someone to take the administrative burden off your hands is essential to focusing on your or your loved one's health. There is enough stress. Don't let phone calls and wait times with insurance and providers get in the way of what's the most important - the health and wellbeing of you or your loved one.
No patient should ever have to navigate through their own medical experience. I have experienced first hand that not having an advocate at your side can have serious implications. I myself was a victim of a misdiagnosis and failed hospital staff.
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