Susan Goins
BCPA, CDP, CRM, BA
Susan Goins LLC
Susan Goins
BCPA, CDP, CRM, BA
Susan Goins LLC
Advocate Location
Roswell , GA 30075
Specialty
Special Care & Aging
TeleAdvocacy Available
Offers FREE Initial Consultation
*Greater National Advocates Terms of Use Apply
How I Can Help
Understanding your diagnosis/identifying in-plan providers and second opinion;
Hospital sitting; insuring medication schedules are followed; observation and reporting to families;
Emergency room advocacy;
Appointment setting; insurance accepted, what to bring; online registration; questions to ask; accompaniment to appointments;
Medical bill review and appeals of denied services or unpaid claims;
Transition coordination between medical facilities and home;
End of life advance planning; exploring priorities to create your living will;
Dementia care consultant;
Transition to memory care facility: identify options for memory care facilities, research reviews, visit with family, evaluate for adequacy of care, services and quality of life;
Family meetings and dispute resolution;
Establishing family "Designated Medication Manager";
200 point home safety inspection;
Dementia friendly environment plan;
Sensory room design;
Family/Caregiver coaching;
Assessment and patient -centered Care Plans
End of life support coaching, post-loss administration of making notifications to external accounts
Hospital sitting; insuring medication schedules are followed; observation and reporting to families;
Emergency room advocacy;
Appointment setting; insurance accepted, what to bring; online registration; questions to ask; accompaniment to appointments;
Medical bill review and appeals of denied services or unpaid claims;
Transition coordination between medical facilities and home;
End of life advance planning; exploring priorities to create your living will;
Dementia care consultant;
Transition to memory care facility: identify options for memory care facilities, research reviews, visit with family, evaluate for adequacy of care, services and quality of life;
Family meetings and dispute resolution;
Establishing family "Designated Medication Manager";
200 point home safety inspection;
Dementia friendly environment plan;
Sensory room design;
Family/Caregiver coaching;
Assessment and patient -centered Care Plans
End of life support coaching, post-loss administration of making notifications to external accounts
Important Information About Me
- I offer a FREE Initial Consultation
- I offer TeleAdvocacy Service
- My geographical area of practice is State of Georgia
Why I Became A Professional Health Care Advocate
Hello! I understand the needs of families facing a medical crisis, or the slow decline of an aging loved one, and the stress and fatigue that family members experience during this time. As a Board Certified Patient Advocate and Certified Dementia Practitioner, I am trained to assist your family by acting as a keen bedside advocate during hospital stays, or provide a number of services including acting as a liaison to be sure physicians, medications and insurance are accurately coordinated, relieving the patient and family so everyone can be more relaxed and rested.
As a former risk manager, I am "hardwired" to anticipate what could possibly go wrong in any scenario and proactively work to protect you. One of my first experiences in moving to Atlanta to transition my career was to assist a young couple where the husband had received a sudden, late stage and life limiting diagnosis. From my experience in sharing the family's journey until his passing eleven months later, I resolved to formally learn how to assist families in a crisis, as a resource with any challenge immediately facing them. I saw that I could fulfill what I see as my life's purpose by training to become a Patient Advocate. I have helped numerous clients, from cancer organ removal, to heart implant surgery, to acute sepsis recovery, to senior companion care and medical billing disputes. I have empathy and a great ability to connect with people on any level. I want to help you during this special time. Please call on me if you would like to discuss your family's needs.
As a former risk manager, I am "hardwired" to anticipate what could possibly go wrong in any scenario and proactively work to protect you. One of my first experiences in moving to Atlanta to transition my career was to assist a young couple where the husband had received a sudden, late stage and life limiting diagnosis. From my experience in sharing the family's journey until his passing eleven months later, I resolved to formally learn how to assist families in a crisis, as a resource with any challenge immediately facing them. I saw that I could fulfill what I see as my life's purpose by training to become a Patient Advocate. I have helped numerous clients, from cancer organ removal, to heart implant surgery, to acute sepsis recovery, to senior companion care and medical billing disputes. I have empathy and a great ability to connect with people on any level. I want to help you during this special time. Please call on me if you would like to discuss your family's needs.
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