Victoria de la Cruz

BSHA
Victoria

Victoria de la Cruz

BSHA
Advocate Location
ATTLEBORO , MA 02703
Specialty
Special Care & Aging
Other Services
Medical Guidance
TeleAdvocacy Available
Offers FREE Initial Consultation
Medicare Requests Accepted
Call Advocate Schedule Appointment Email Advocate
*Greater National Advocates Terms of Use Apply
How I Can Help
I assist patients and their loved ones by clarifying healthcare options, navigating insurance and benefits, coordinating care, and linking families with trusted medical and community support. I advocate to ensure each individual’s needs are heard and met with compassion and clarity throughout their healthcare journey.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • My geographical area of practice is Tele-Advocacy nationwide, with in-person advocacy in MA & RI. Travel available upon discussion.
Why I Became A Professional Health Care Advocate
Growing up, I watched my nana face serious health challenges, and I quickly became her advocate, helping her manage appointments, ask the right questions, and make sure her voice was heard. That experience showed me how overwhelming the healthcare system can feel, especially for families navigating it alone.

Today, at 94, my nana is still with us, and I continue to serve as her healthcare advocate and healthcare proxy. Walking alongside her all these years has deepened my understanding of what families truly need. The support, clarity, and compassion.

Inspired by both my nana’s journey and my father’s dedication as a doctor, I spent over 15 years working in clinical and managerial healthcare roles. Along the way, I realized my true calling was to guide individuals and families through these same challenges with care and confidence.

I became a patient advocate to ensure no one has to walk their healthcare journey alone. My role is to listen, provide trusted guidance, and connect people with the right resources—always with compassion, integrity, and the same devotion I give my nana. Helping others through difficult transitions isn’t just my work—it’s my purpose.
Address Line 2 (if applicable)
Street
Contact Advocate
Formal Education
Charter Oak State College
Great Britain, Connecticut
Faith Experience
  • Christianity
Additional Skills
Advocacy & Support – Medical advocacy, in-person support (hospital, home, appointments), mediation.
Health Coverage Guidance – Insurance review, selection, benefits navigation.
Care Planning & Management – Care navigation, coordination, management, aging life care.
Specialized Care – Long-term, home health, nursing home, memory care, senior care, rehab placement.
Transitions & Protection – Hospital admissions/discharge, end-of-life planning, hospice, proxy/POA, patient safety.
Additional Services – Finding providers, communication, paperwork help, mental health/substance use, disability, prevention & wellness, travel healthcare.
Professional Affiliations
hold a Bachelor of Science in Healthcare Administration (BSHA) and have over 15 years of clinical and managerial healthcare experience. I’m a proud member of the Alliance of Professional Health Advocates, affiliated with Umbra, and currently completing the SHINE program to support clients with Medicare and Medicaid navigation. My background includes hospitals, long-term care, and home health, allowing me to provide compassionate guidance and connect clients to vital community resources