Jennifer Stephens

MPH (Masters of Public Health), BCPA (Board Certified Patient Advocate), Research Professional and Colon Cancer Caregiver
Care Champions
Jennifer

Jennifer Stephens

MPH (Masters of Public Health), BCPA (Board Certified Patient Advocate), Research Professional and Colon Cancer Caregiver
Care Champions
Advocate Location
Washington , District of Columbia 20011
Specialty
Medical Guidance
Other Services
Insurance & Billing
TeleAdvocacy Available
Offers FREE Initial Consultation
Call Advocate Email Advocate
*Greater National Advocates Terms of Use Apply
How I Can Help
I help patients, caregivers, and busy professionals get off hold and get back to healing. Clients are often:
• Professionals juggling a busy home and work life
• Patients and families navigating a complex diagnosis or logistical maze
• Adult children of aging parents
• Independent elders looking for support
• Young adults learning to navigate the health system alone

As a generalist, I serve folks with many different conditions but have strong experience with ADHD, autoimmune diseases, cancer (especially colon cancer and pancreatic cancer), cardiac care and heart conditions, diabetes, HIV, and sickle cell disease.

We can provide the following services:
🔎 Find and Compare Care
• Find or compare doctors, hospitals, or other health providers
• Evaluate insurance plans
• Research or compare treatments or medications
• Locate resources, tools, and support services

📣 Attend Appointments
• Review medical history and prepare a visit strategy
• Attend an appointment as your advocate
• Raise safety concerns and potential delays
• Outline next steps

📋 Organize Care and Communications
• Gather your records in one place
• Secure appointments and services
• Prepare medical forms
• Communicate with your personal network and providers

💰 Fix Billing and Insurance Issues
• Submit claims and reimbursement forms
• Prevent and resolve insurance coverage and payment issues
• Identify billing errors and negotiate cost savings

We offer service packages, so you know exactly what support you’ll receive at what price. Packages mean less financial risk to you, less paperwork, and more time to support you.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • I am insured
  • My geographical area of practice is national; in person services limited to DC and Maryland suburbs
Why I Became A Professional Health Care Advocate
My passion for patient advocacy is professional but also deeply personal.

A CAREGIVER'S EMPATHY. Navigating my husband's stage 4 colon cancer diagnosis for 5 years gave me a masterclass in the human side of medicine.

FAMILY ROOTS. Growing up, I watched my mother juggle two jobs while providing daily care for my aunt. I learned early on how to support and protect a patient's dignity and autonomy.

26 YEARS OF INSIGHT. I know how challenging it is to navigate a health crisis from talking with thousands of patients, caregivers, and healthcare executives throughout my 26-year (!) career. I have evaluated, designed, and led health programs across hospitals, pharmaceutical companies, insurance firms, government agencies, and non-profits. I even served as principal investigator on a Robert Wood Johnson Foundation-funded study on building patient trust in hospitals.
Contact Advocate
Formal Education
Johns Hopkins University, BA, Public Health
Boston University School of Public Health., MPH, Social & Behavioral Sciences and Maternal & Child Health
Faith Experience
  • Christianity
  • Hinduism
  • Judaism
  • Atheism
Additional Skills
EXPERT RESEARCH: author of peer-reviewed publications; peer-reviewed journal article review and translation; quality comparisons; compare providers like doctors, specialists, pharmacies, hospitals, nursing homes, and other facilities; evaluate providers based on quality, safety, cost, and patient experience; use medical research and clinical guidelines to summarize the pros and cons of a treatment based on personal preferences
CAREGIVER: spouse, parent, adult child
CANCER: GI cancers, gastrointestinal cancer, pancreatic cancer, PanCan, colon cancer, colorectal cancer, rectal cancer, lung cancer, stomach cancer, stage 3b, stage 4, Fluorouracil (5-FU), capecitabine, oxaliplatin, CTDNA, Signatera cancer blood test, CEA
ADHD
AUTOIMMUNE DISEASE: Multiple Sclerosis (MS), lupus, myasthenia gravis (MG)
CARDIAC CARE: heart conditions
DIABETES
ORTHOPEDIC SURGERY
SICKLE CELL DISEASE
STIs and HIV: gonorrhea, chlamydia, syphilis, herpes,Hepatitis B (HBV), Hepatitis C (HCV) AIDS

CLEAR COMMUNICATIONS: plain language, consumer-friendly communications, translate medical jargon, structure and manage family and friend updates and support trains
EQUITY AND DISPARITIES
LGBTQ+ FRIENDLY
Professional Affiliations
Board Certified Patient Advocate