My mission is to be a liaison for patients and their families when navigating the healthcare system. I provide coordination of care across all healthcare entities providing guidance with decision making and facilitating clear and effective communication between patients and their healthcare providers. I oversee care to assure patients rights are being met and that they are receiving the standard of care they deserve. I attend medical appointments when requested to assure all questions are being addressed and are understood. I help with discharge planning to assist with PCP and specialist follow up when needed. I advise on facilities such as assisted living, nursing homes, skilled nursing, physical rehabs and hospice based on the patient's needs and goals using my personal evaluations of various healthcare facilities. I also provide home visits to assess for home medication regimen understanding and evaluate any safety issues that need to be addressed.