Mercedes Keene

Bachelor of Science
MMK and CO
Mercedes

Mercedes Keene

Bachelor of Science
MMK and CO
Advocate Location
palm springs , CA 92262
Specialty
Medical Guidance
Other Services
Wellness & Lifestyle
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
With extensive experience working at GlaxoSmithKline, New York City Health and Hospitals, White Plains Hospital, and Adventist Health, I bring a comprehensive understanding of healthcare, wellness, insurance, billing, and compliance services.

I provide expert guidance and support to patients and their loved ones by navigating both the clinical and non-clinical journey through my broad professional network.

As a healthcare Project Management professional, I ensure clear, compassionate communication and efficient coordination of care and services. Whether navigating complex healthcare systems, insurance processes, or wellness programs, I am dedicated to helping you access the right information and support to improve health outcomes and overall well-being.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • I am insured
  • My geographical area of practice is Southern California
Why I Became A Professional Health Care Advocate
My journey into patient advocacy stems from a deep commitment to helping individuals and families navigate the often complex and overwhelming healthcare system. Having worked in diverse healthcare settings—ranging from GlaxoSmithKline to hospitals like New York City Health and Hospitals, White Plains Hospital, and Adventist Health—I’ve seen firsthand how confusing insurance, billing, and compliance issues can add stress during vulnerable times.

I became a patient advocate because I believe everyone deserves clear information, compassionate support, and seamless coordination of care. My goal is to empower patients and their loved ones with the resources and guidance they need to make informed decisions and feel confident throughout their healthcare journey.

With my background in project management and mass communication, I am dedicated to bridging gaps between patients and providers, ensuring voices are heard and needs are met. It’s not just a profession for me—it’s a personal mission to make healthcare more accessible, understandable, and supportive for everyone I serve.
Contact Advocate
Formal Education
Towson University BS Mass Communications
Language Proficiency
  • Spanish
Additional Skills
My passion lies in improving patient access and experience, particularly for those navigating chronic conditions or complex care plans. I’m well-versed in coordinating care across multiple providers and have a large network of clinical and non-clinical professionals to draw upon, ensuring comprehensive support.
Professional Affiliations
Certified Yoga Instructor, Yoga Alliance, NAHQ, AAHAM, HFMA