1. Care Coordination & Support:
• Comprehensive client’s medical history review and update
• Ongoing prescription and non-prescription medication reconciliation
• Scheduling and In-person or virtualassitstance with Primary Care and Specialists appointments
• Facilitating 2nd opinions with top rated Specialty Providers
• Expediting appointments for Labs, Imaging and Outpatient Procedures
• Ongoing medical visit preparation calls and follow up
• Overseeing proper safety protocols and facilitating communication between various Specialty Providers during hospital stay
• Hospital discharge planning and outpatient medical services coordination
• Prescription drugs benefit review & specialty pharmacy research for compounded prescription drugs
• Coordinating ordering, set-up and delivery of Medical Equipment & Supplies
• Medical cost review and expense financial planning based on individual insurance plan’s coverage

2. Nationwide Research for Acute and Chronic Conditions:
• Locating Centers of Excellence and the most renowned physicians and surgeons specialized in treating acute and chronic conditions
• Researching clinical trials and treatment options

3. Medical Bills Dispute, Negotiating Cost of Care and Filing Insurance Appeals:
• Working with In-network and Out-of-network providers to estimate the cost of care and client’s financial responsibility
• Reviewing medical bills for any incorrect items and working with physicians and hospitals to rectify the errors
• Appealing insurance denials as they go through various stages of approval process
• Negotiating the cost of care with out-of-network providers through the use of gap exception (network deficiencies) if applicable