Rachel Yates

RN
Premier Care Coordination
Rachel

Rachel Yates

RN
Premier Care Coordination
Advocate Location
Indianapolis , IN 46216
Specialty
Special Care & Aging
Other Services
Medical Guidance
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
As a Registered Nurse with nearly 10 years of clinical experience I provide nurse-led virtual patient advocacy and care coordination for individuals and families navigating complex healthcare needs.
Specific services include:
• Post-hospital discharge support — reviewing and organizing discharge instructions, coordinating follow-up appointments, and monitoring patients during the critical transition home
• Appointment coordination and scheduling for patients managing multiple specialists and providers
• Medication reconciliation, organization, and clarification for patients managing multiple prescriptions
• Provider communication facilitation — acting as a liaison between patients, families, and multiple healthcare providers to ensure nothing is missed
• Chronic condition care navigation — ongoing support for patients managing diabetes, heart failure, COPD, cancer, dementia, and other complex conditions
• Care planning support and guidance for families making complex healthcare decisions
• Hospital readmission prevention through proactive post-discharge follow up and support
• Virtual attendance and preparation support for medical appointments
• Medical record organization and documentation support
• Healthcare system navigation for patients who feel lost or overwhelmed
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • I am insured
  • My geographical area of practice is Virtual anywhere in U.S
Why I Became A Professional Health Care Advocate
I became a nurse in the Trauma ICU one of the most demanding environments in healthcare. I took care of critically ill patients, served as charge nurse, and responded to codes.
But I kept watching what happened when people left the hospital. Patients would go home with discharge papers and prescriptions and no one making sure they understood what came next. Families suddenly had to manage appointments, medications, and multiple providers completely on their own.
After nearly 10 years in clinical nursing I founded Premier Care Coordination because I knew exactly what that gap looked like and I knew I could fill it.
I show up as the person who stays. The one who calls to make sure discharge instructions were understood. The one who notices the medication concern before it becomes a crisis. The one who makes sure your providers are actually communicating.
If you are looking for someone who has been in the room when things get critical — and is committed to making sure you never face the healthcare system alone — I am here
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Formal Education
Purdue University Northwest, Bachelor of Science in Nursing (BSN), 2019
Faith Experience
  • Christianity
Additional Skills
Registered Nurse with nearly 10 years of clinical experience including Trauma/Surgical ICU, Emergency Medicine, and Virtual Care Coordination. Charge nurse experience..
Conditions I have experience with: Trauma and post-surgical recovery, chronic pain, diabetes, heart failure, COPD, hypertension, chronic kidney disease, cancer, dementia, Alzheimer's disease, stroke recovery
Care situations: Post-hospital discharge support, care transitions, medication reconciliation, readmission prevention, advance care planning, end of life care navigation, skilled nursing facility transitions, home health coordination
Unique attributes: ICU trained RN with charge nurse experience. Virtual service available anywhere in the United States through my founded company Premier Care Coordination and former NWI Black Nurses Association Board Member
Professional Affiliations
Active Registered Nurse licensure — Indiana, Compact, and Minnesota. Nearly 10 years of clinical nursing experience including Trauma/Surgical ICU, Emergency Room, Virtual Nursing, and Remote Care Coordination. Former Board Member — NWI Black Nurses Association, Gary Indiana.