Jennifer Ruffin

RN, BCPA
RiseWell Healthcare
Jennifer

Jennifer Ruffin

RN, BCPA
RiseWell Healthcare
Advocate Location
Sarasota , FL 34239
Specialty
Medical Guidance
Other Services
Special Care & Aging
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
I help individuals and families facing new or difficult diagnoses, confusing medical information, complicated treatment decisions, hospitalizations, and challenges coordinating healthcare. Whether you're trying to understand a recent diagnosis, make sense of years of medical records, prepare for an important appointment, or help someone you love navigate their care, I can help.

As a registered nurse and independent patient advocate, I bring clinical knowledge and practical guidance to the healthcare challenges you're facing.

Here are 10 ways I can help:

1. Prepare for medical appointments by reviewing your concerns, organizing your medical history, developing questions, and accompanying you when appropriate.

2. Gather, review, and organize medical records, including hospital records, laboratory results, imaging reports, medication lists, and specialist recommendations, so important information is easier to find and understand.

3. Help you navigate a new diagnosis by reviewing the information you've received, explaining unfamiliar medical terminology, identifying unanswered questions, and preparing you for discussions about treatment options.

4. Review laboratory results, imaging reports, and other medical information with you to help you understand what has been documented and what questions to ask your healthcare team.

5. Research physicians, specialists, treatment facilities, and second-opinion options, and help prepare the records and questions needed for those consultations.

6. Help coordinate care between multiple physicians by organizing recommendations, tracking referrals and testing, and identifying outstanding appointments and follow-up needs.

7. Support you during hospitalizations by helping you understand the care plan, prepare for discussions with the medical team, and identify concerns or unanswered questions.

8. Help prepare for hospital discharge by reviewing instructions, organizing medication and follow-up information, and identifying rehabilitation, home healthcare, or other services that may be needed.

9. Help individuals and families evaluate healthcare options, including specialist care, rehabilitation facilities, skilled nursing facilities, and services for aging or medically complex loved ones.

10. Create a personalized Healthcare Snapshot that brings together essential medical information and a RiseWell Roadmap that identifies your priorities, unanswered questions, and practical next steps.

I work independently of hospitals, physicians, and insurance companies. My responsibility is to the individuals and families who engage me, helping them better understand their healthcare, prepare for important decisions, and navigate the system with greater clarity and confidence.

Through RiseWell Healthcare, I offer personalized, in-person advocacy in the Sarasota area and remote healthcare navigation when appropriate.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • I am insured
  • My geographical area of practice is IN PERSON - within 50 miles of Sarasota, FL; VIRTUAL - nationwide.
Why I Became A Professional Health Care Advocate
I've spent much of my life helping people navigate healthcare. But experiencing the healthcare system as a family member taught me something that my nursing career alone never could.

Even with my medical background, I know what it feels like to worry about someone you love, search for answers, question whether you're making the right decisions, and struggle to coordinate care across a complicated and often disconnected healthcare system.

I remember thinking how difficult it must be for families who don't have a nurse in their corner.

My nursing career has taken me through emergency medicine, critical care, pediatrics, and clinical research. I've cared for people during some of the most frightening and vulnerable moments of their lives. But what stayed with me most wasn't always the clinical care itself. It was sitting with families, explaining what was happening, helping them understand their options, and making sure their questions were heard.

Looking back, I realize that advocacy was always the part of nursing I loved most.

When I discovered that independent patient advocacy was a profession in its own right, something clicked. I could take the clinical knowledge I'd gained as a nurse, combine it with my personal understanding of what families experience, and build a practice devoted entirely to helping people navigate healthcare.

That's why I founded RiseWell Healthcare.

I believe people deserve more than a stack of medical records, a list of referrals, or another set of instructions they don't fully understand. They deserve someone who will listen, help connect the pieces, identify what matters most, and work alongside them to create a clear path forward.

I can't take away the uncertainty that comes with illness. But I can help make the healthcare journey less confusing and less overwhelming.

No two healthcare journeys are the same. Neither is our approach.
Address Line 2 (if applicable)
Unit 162
Contact Advocate
Formal Education
University of Pittsburgh, BS, Nursing, 1998
Additional Skills
Medical Records, New Diagnoses & Appointments:
Medical Records, Medical Binder, Medical History, New Diagnosis, Second Opinion, Misdiagnosis, Medical Appointments, Lab Results, Blood Tests, MRI, CT Scan, PET Scan, Ultrasound, X-Ray, Biopsy Results, Pathology Reports, Medication Lists, Hospital Records, Medical Test Results, Preparing for Surgery, Specialist Appointments

Cancer & Oncology:
Cancer, Breast Cancer, Lung Cancer, Colon Cancer, Prostate Cancer, Leukemia, Lymphoma, Chemotherapy, Radiation Therapy, Cancer Diagnosis, Oncology, Cancer Second Opinion

Cardiac & Vascular Conditions:
Heart Failure, Congestive Heart Failure (CHF), Atrial Fibrillation (AFib), Heart Attack, Coronary Artery Disease (CAD), High Blood Pressure, Blood Clots, Deep Vein Thrombosis (DVT), Pulmonary Embolism (PE)

Neurological Conditions:
Stroke, Mini Stroke (TIA), Parkinson's Disease, Multiple Sclerosis (MS), Epilepsy, Seizures, Neuropathy, Traumatic Brain Injury (TBI), Migraines

Dementia, Aging & Cognitive Conditions:
Dementia, Alzheimer's Disease, Memory Loss, Cognitive Decline, Falls, Frailty, Nursing Home, Assisted Living, Memory Care

Respiratory Conditions:
COPD, Emphysema, Asthma, Pneumonia, Respiratory Failure, Oxygen Therapy, Home Oxygen, Sleep Apnea, Tracheostomy, Ventilator

Diabetes, Kidney & Chronic Conditions:
Type 1 Diabetes, Type 2 Diabetes, Chronic Kidney Disease (CKD), Kidney Failure, Dialysis, Thyroid Disease, Autoimmune Disease

Mental & Behavioral Health:
Schizophrenia, Psychosis, Bipolar Disorder, Depression, Anxiety, ADHD, Psychiatric Hospitalization, Residential Treatment, Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP)

Pediatric & Developmental Conditions:
Cerebral Palsy, Developmental Disabilities, Congenital Disorders, Medically Fragile Children, Feeding Tubes, G-Tubes, Tracheostomy, Pediatric Hospitalization, Autism

Hospitalization, Treatments & Recovery:
Emergency Room (ER), Intensive Care Unit (ICU), Hospitalization, Sepsis, Serious Infections, Surgery, Hospital Discharge, Rehabilitation, Rehab Facility, Skilled Nursing Facility (SNF), Home Health, Physical Therapy, Occupational Therapy
Professional Affiliations
Board Certified Patient Advocate (BCPA)
Member, Alliance of Professional Health Advocates