I work with older adults and their families, most often adult children who want additional support for their aging parent(s). Specifically, I partner to:
- Prepare for medical appointments by organizing concerns, questions, and priorities.
- Attend appointments (in person or virtually) to take notes, ask questions, and ensure follow-up.
- Coordinate communication among physicians, specialists, hospitals, therapists, and other care providers.
- Maintain a comprehensive, organized medical record, including medications, test results, and care plans.
- Research evidence-based treatment options, specialists, and community resources tailored to your situation.
- Resolve insurance issues by reviewing coverage, managing claims, and assisting with appeals.
- Help activate and coordinate long-term care insurance benefits and related documentation.
- Guide care transitions, including hospital discharge, rehabilitation, home care, assisted living, or skilled nursing placement.
- Facilitate family meetings to improve communication, clarify goals, and support shared decision-making.
- Develop a personalized healthcare action plan that anticipates future needs and helps families prepare before a crisis occurs.