Frances Welsh

Professional Certified Coach (PCC)
Frances Welsh Consulting
Frances

Frances Welsh

Professional Certified Coach (PCC)
Frances Welsh Consulting
Advocate Location
Vancouver , WA 98663
Specialty
Special Care & Aging
Other Services
Insurance & Billing
TeleAdvocacy Available
Offers FREE Initial Consultation
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*Greater National Advocates Terms of Use Apply
How I Can Help
I help patients, caregivers, and families navigate the healthcare system, resolve challenges, and make informed decisions about their care. Drawing on more than 40 years of healthcare experience, I provide advocacy and support with medical billing issues, insurance denials and appeals, healthcare benefits, provider coordination, care transitions, and access to community resources.

I work directly with clients to review medical bills, identify errors, address insurance concerns, coordinate communication among healthcare providers and health plans, prepare for medical appointments, and organize complex health information. My goal is to reduce stress, save time, protect financial well-being, and help clients receive the care and coverage they deserve.
Important Information About Me
  • I offer a FREE Initial Consultation
  • I offer TeleAdvocacy Service
  • My geographical area of practice is Pacific Northwest, California
Why I Became A Professional Health Care Advocate
When I first became involved, an 85-year-old woman had been struggling with a persistent urinary tract infection for months. As her condition worsened, she experienced significant cognitive and physical decline, leaving her family overwhelmed and uncertain about the next steps.

Over the following seven months, I coordinated her care, advocated for appropriate testing and treatment, and worked closely with her healthcare providers to ensure her medical needs were addressed. I collaborated with her home health team to put the right support services in place, including physical therapy, occupational therapy, and speech therapy when needed.

As her health challenges became more complex, I helped the patient and her family navigate difficult decisions about her future care. Together, we transitioned her to a palliative care model focused on comfort, quality of life, and aligning care with her goals and needs.

Today, she has a dedicated healthcare team supporting her journey. She is more engaged, her cognition has improved, and she is adapting to her new reality with greater confidence and support. I continue to check in regularly to ensure her care remains coordinated and that she has the resources needed to live the highest quality of life possible.

This case reflects the power of patient advocacy—bringing together providers, services, patients, and families to create a coordinated plan of care that improves outcomes and supports dignity, independence, and quality of life.
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Formal Education
American River College, A.A.S. Healthcare administration, 1981
InviteChange, 2021, PCC, (Professional Certified Coach)
Additional Skills
With over 40 years of healthcare experience, including healthcare leadership roles, I bring deep expertise in how healthcare systems operate from both the clinical and administrative side. My background spans health plans, provider networks, reimbursement processes, and care coordination, giving me a comprehensive understanding of how to navigate complex medical and insurance systems.

I have worked across hospitals, health plans, provider organizations, and home health settings, collaborating with multidisciplinary teams to improve access to care, streamline communication, and support patient-centered outcomes. This systems-level perspective allows me to quickly identify barriers to care and guide patients and families toward effective solutions.

I specialize in helping older adults, individuals with chronic or complex conditions, and families navigating serious illness or care transitions. I am especially skilled at translating healthcare policies, insurance benefits, and clinical information into clear, actionable guidance for patients and caregivers.

My approach is rooted in healthcare leadership experience, advocacy, and coordination—bridging the gap between patients, providers, and health plans to ensure care is aligned, accessible, and responsive to each individual’s needs.
Professional Affiliations
Choosing me as your healthcare advocate means you don’t have to figure this out alone. I bring 30+ years of experience navigating medical billing, insurance complexities, and Medicare (Parts A, B, D, and supplemental plans)—and I know how to get issues resolved quickly and correctly.

I cut through confusion, translate medical information into clear next steps, and make sure nothing gets missed—from appointments and follow-ups to care coordination across providers. When something is off, I catch it. When something needs to move, I make it happen.

You’ll have a dedicated advocate who listens, takes action, and stands with you—so you can feel confident, informed, and fully supported every step of the way.