Greater National Advocates Blog

It is disturbing to learn how much ambivalence there is about the amount of chemicals and toxins that are absorbed through the skin and into our bodies from commonly used household and personal care products and cosmetics as well as exposure to...

When advocating for my parents, I frequently come across a few issues with air travel. From ordering a wheelchair to going through security, I have learned to be as prepared as possible for unexpected hurdles. Preparing a to-do and reading...

When you are a patient in the health care setting it is important for you to realize that the members of your health care team have your best interests at heart. Your absolute safety and security is the ultimate goal of all patient care and the...

Safety in the home is such a broad topic. Everything from fall risks to having operational locks on doors and windows, proper lighting, medication management, proper cooking, storage of food, and more. These non-medical items keep you safe and...

This is an actual letter sent to an urgent care facility. I believe that if we all sent letters that consisted of constructive comments to help improve care, maybe one day, these "little" issues will be improved enough so care will be improved...

I was sitting with a patient who was still groggy after surgery when the doctor said he would send her home with pain medication. The patient said “ok”. I asked the doctor if the pain medication was an opioid and he said it was. I knew the patient...

As an independent healthcare advocate what do I hear most often from new clients and families? “Thank you, I feel better already just knowing someone is on my side.” By the time a potential client reaches out to us they are usually at their wits...

The series “Breaking Bad” kept TV audiences (including myself) enthralled with all the twists and turns—all fueled by the main character, Walter White, being diagnosed with terminal cancer that supposedly was only treatable...

Don’t quit on my client. It may be emotionally healthy for a patient or the patient’s family to accept the diagnosis of a life-altering chronic disease. But from my perspective as a patient advocate, it is never healthy for a doctor to tell a...

So you or your loved just received a medical bill from a doctor or facility that you recently visited. Your first inclination may be to assume that your insurance was billed, paid their portion, and now you are being billed for your part of the...

It never ceases to amaze me that some people do not realize they have the absolute right to make their own healthcare choices even if everyone else thinks it’s the wrong choice. Once they recognize that every medical option is theirs to accept or...

You love having a day off work, and on occasion, it's unplanned, such as a weather day, technical problems, or taking care of a sick child. However, when it becomes a personal health issue, you may not enjoy hearing the words: "you need to stay...

We have many older adult clients (defined as those over the age of 80) who began working with us 10-15 years ago. At this point, we have taught them and their family members to pay close attention to subtle changes in health status and to notify...

I thoroughly enjoy mentoring young professionals. When I do, I emphasize the power of networking and suggest they identify approaches for staying in touch with fabulous people they meet along the way. This newsletter, Healthassist News, is an...

As a nurse advocate, I recently returned to taking clients on in my practice. My role is to help coordinate care, break down barriers, and find the resources my patients need to address their healthcare needs. I work with all members of the...