| by Corina Savela

Knowing When to Change a Medicare Advantage Plan

If you hire a patient advocate they will want to know what insurance you have and help you take advantage of all the features available that might help you in your situation or help you find insurance that is a better fit. Reasons to change your...
| by Dianne Savastano

Getting Around Insurance Coverage Roadblocks

It’s complicated and it can be frustrating. Fortunately, as these examples and suggestions illustrate, there are many things you can do to gain control and reduce worry. Consider these three recent client examples… #1. Mr. Smith He has significant...
| by Dr Elena Borrelli

Rare Disorder or Misdiagnosed? How an Independent Patient Advocate Can Help

Perhaps you are given a diagnosis that just doesn’t seem right for you. Perhaps your symptoms don’t add up to what your healthcare provider told you. Or...maybe you were diagnosed with a rare disease and not offered much in the form of treatment...
| by Angie Galatas

Chronic Conditions: Can you avoid them? Part 3 in a series.

This is part 3 in a series of blogs related to chronic illness. The names have been changed but the stories are real. Did you know you can have a chronic disease but have no symptoms? We react to the obvious warning signs and symptoms (like a...
| by Dr Elena Borrelli

Denied by Insurance?

Has your insurance company ever denied any of your claims? Have you received medical bills stating that you are responsible for the full cost of services rendered? Have you ever been told after receiving medical care, imaging, or lab work that it...
| by Althea P Halchuck

They Lost Me At Algorithms

Search Engine Optimization (SEO), is a fancy name for using internet tools to increase presence on the web in order to drive business sales. When someone searches in Google or Bing looking for a product or service I sell or a business like mine...
| by Angie Galatas

Chronic Illness: Can You Avoid It?

This is part 2 in a series of blogs related to chronic illness. The names have been changed but the stories are real. Meet Connie, a 62-year-old who is considered "hip" as she dresses in the latest trends. She never leaves the house without her...
| by Antra Boyd

The Conundrum of Silence in Healthcare

Imagine this scenario. You are an operating room nurse and your patient’s surgery is finished. You and the team, including the surgeon, the anesthesiologist, and a surgical technician/scrub nurse are getting ready to move the patient from the...
| by GNA Admin

Marina To The Rescue: An Open Letter Of Appreciation

Guest Blog: Submitted by Brian Dema, SanFrancisco, CA From the Editor: This blog is an actual letter written by an appreciative client about a very deserving advocate, GNA legacy member, Marina Emery. GNA is publishing this letter in its entirety...
| by Angie Galatas

Chronic Illness: Can You Avoid It?

This is Part 1 in series of client stories. The names have been changed but the stories are real. Sometimes subtle symptoms may be a warning that something is heading in the wrong direction. You may feel some vague symptoms, such as fatigue and...
| by Lea Ann Biafora

The Case For An Independent Cancer Care Advisor

How does one plan and prepare for the aftermath of a cancer diagnosis? Aside from doing your best to live a healthy lifestyle and retain adequate health insurance, few options exist. Whether you are a patient or a caregiver, the stresses brought...
| by Dianne Savastano

What's Your "Plan B?"

As I continue to look for silver linings during this challenging time, I find myself grateful for the pleasure of working with several clients who are not in crisis — but who are thinking ahead and planning. All of these clients are caregivers...
| by Althea P Halchuck

Hospice Volunteers: Still Under the Radar

I recently submitted a case review for a patient I cared for as a hospice volunteer. The publisher asked me the following question that gave me pause: “Is it usual to have a hospice volunteer, or was that an exception?” I wondered how it was that...
| by Dr Elena Borrelli

Is it Okay to Change Oncologists?

The short answer; ABSOLUTELY! A cancer diagnosis hits patients and loved ones like a brick. Most often you are unfamiliar with the ins and outs of the diagnosis, especially initially. Cancer management is time-sensitive and you may feel rushed to...
| by Dr Elena Borrelli

Do you have a Medical Bill?

Claim Denial Has your insurance company ever denied any of your claims? Have you received medical bills stating that you are responsible for the full cost of services rendered? Have you ever been told after receiving medical care, imaging, or lab...