Laura Finnelly
RN, BCPA, Certified Senior Care Manager (CSCM)
Des Plaines, Illinois
Member since
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Specialty
Medical Guidance
Other Services
Special Care & Aging
About me
After more than 25 years working inside our healthcare system as a registered nurse, I saw firsthand how overwhelmed patients and families can become when trying to navigate complex medical decisions, rushed appointments, fragmented communication, and inconsistent care. I witnessed too many people feel unheard, confused, or alone at times when they needed clarity and support the most.
This led me to dedicate my work fully to professional patient advocacy. Today, I help individuals and families feel informed, empowered, and safe as they move through their healthcare journeys. Everyone deserves a strong voice and a trusted guide—and that is the role I am committed to providing.
Formal Education
University of Illinois at Chicago, Bachelor of Science in Nursing, 2011
Henry J Kutsch School of Nursing, Diploma of Nursing, 1996
Community College of the Air Force, Associate in Applied Science, 1997
Additional Skills
*25+ years of clinical nursing experience, specializing in complex care navigation and chronic conditions.
Expertise with mobility issues, cardiac/pulmonary concerns, cancer evaluations, pain management, and multi-provider care coordination.
*Experienced working with hospitals, specialists, rehab centers, skilled nursing facilities, and home health agencies to ensure safe and timely care.
*Skilled in evaluating CMS quality and safety data to help families vet hospitals, SNFs, and providers for informed decision-making.
*Air Force veteran with advanced knowledge of VA healthcare, benefits navigation, and coordinating care across VA and civilian systems.
*Strong understanding of Medicare, Medicare Advantage, TRICARE, and private insurance, including coverage issues and appeals.
*Known for simplifying medical information, improving communication, preventing errors, and bringing clarity to overwhelming healthcare situations.
Important Information About Me
- I offer a FREE Initial Consultation
- I offer TeleAdvocacy Service
- I am insured
- My geographical area of practice is North Chicago and suburbs (in-person)** Nationwide via Teleconference