Client References
Hi Advocates, A prospective client asked for a prior client reference. Is this common? How do you handle this? I obviously would not provide a... See More
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5 comments
Stephanie Martirani
3 hours ago
I’ve had this request a few times & have clients who have been comfortable speaking with prospective clients. This assumes I feel I can help the person from my consultation with them, & that it would be a good fit.
I don’t share any PHI & the client can choose if they want the person to call them (so their contact # is shared), or if they want to call the prospective client.
I don’t share any PHI & the client can choose if they want the person to call them (so their contact # is shared), or if they want to call the prospective client.
Val Barschaw
3 hours ago
Something you may want to consider for the future is using a (HIPPA compliant) potential client interview form, where you can reveal what the person wants/needs.
This makes excellent use of your time together too...and, don't take this wrong — I also use it to look for red flags. The important thing is being the best «fit» for both of you so you can be at your best.
If a potential client makes me uneasy at the interview stage, I would kindly and firmly let them know I am not their best fit. I might say, «thank you for that question, however it makes me uncomfortable because...(confidentiality, HIPPA or whatever) and give your reason, and see where that leads.
Hope this helps. BTW — You are welcome to grab my interview form from my website :) www.hospitaltohealth.com
This makes excellent use of your time together too...and, don't take this wrong — I also use it to look for red flags. The important thing is being the best «fit» for both of you so you can be at your best.
If a potential client makes me uneasy at the interview stage, I would kindly and firmly let them know I am not their best fit. I might say, «thank you for that question, however it makes me uncomfortable because...(confidentiality, HIPPA or whatever) and give your reason, and see where that leads.
Hope this helps. BTW — You are welcome to grab my interview form from my website :) www.hospitaltohealth.com
Jeff Byars
4 hours ago
I offer a link for clients to leave me a Google review when my services conclude, or earlier if there is a long standing relationship. Leaving a review is their option and what they put in the review is their choice. If I have a client ask for a reference, I send them to my reviews.