| by Dr Elena Borrelli

Rare Disorder or Misdiagnosed? How an Independent Patient Advocate Can Help

Given a diagnosis that doesn’t seem right for you? Maybe your symptoms don’t add up to what your doctor told you? Or... perhaps you were diagnosed with a rare disease and not offered much treatment or support.  If this sounds all...
| by Dr Elena Borrelli

New Year, New You by Dr. Elena Borrelli DMSC, MS, PAC, BCPA

New Year, New You A new year often comes with a fresh perspective, a resolution, and a boost of motivation. There are many reasons why you feel your health needs to get back on track. Maybe you're experiencing symptoms that no one can quite figure...
| by Dr Elena Borrelli

Sepsis: How Well Do You Know It? How Scared Should You Be?

Sepsis has gained increasing awareness over the past 25 years. Despite this, there is still much to improve in how to best prevent and manage sepsis. Knowledge is key and can help prevent death from this suddenly presenting and rapidly progressing...
| by Kim Feth

I Want the Tape: How I Used HIPAA to Force a Response

In this story, you’ll learn: How to use HIPAA’s Right of Access (45 CFR 164.524) to demand your denial records—and why it works. The exact wording I used to push past delays and force an insurance company to take action. Why...
| by Kim Feth

No Help, No Clarity: The Wild DME Chase Before Discharge

What You’ll Learn in This Post By the end of this blog, you’ll know: ✅ Why you can’t always rely on discharge planners—and how to spot when you need to step in yourself. ✅ What to ask before discharge to avoid delays and...
| by Kim Feth

From Holidays to Headaches: Why Medical Bills Don’t Wait

What You’ll Learn in This Post By the end of this post, you’ll know: ✅ Why medical bills don’t always match your Explanation of Benefits (EOB)—and what to do when amounts keep changing. ✅ How long insurance appeals really...
| by Dr Elena Borrelli

Navigating Down Syndrome

Navigating congenital disorders, such as Down Syndrome, is a challenging journey. While much is known about Down Syndrome, there is still much to be understood. As with all medical conditions, despite having a “textbook” definition of...
| by Dr Elena Borrelli

Navigating Diabetes And the Holidays

The holiday season is a time filled with holiday traditions, get togethers, community events, and more. Often, a large part of the festivities involves food. Christmas cookies, candy, pies, and many even a secret family recipe. It’s a tricky...
| by Dr Elena Borrelli

Enjoying the Season When Your Loved One is in the Hospital

Health For The Holidays Enjoying the season when your loved one is in the hospital   The holiday season is truly my favorite time of year. The friend and family get-togethers, the music and decorating, and events throughout the community. I...
| by Blaire Flamand

Clarity in the Chaos: Making Sense of Code Status Decisions

In the middle of a medical emergency, there’s no time to debate what should happen next. That’s why your code status — and the conversations behind it — matter long before a crisis ever begins. Whether you’re a...
| by Dr Elena Borrelli

Prioritizing Your Mental Health

Health For The Holidays Despite the importance highlighted about mental health in recent years, it is still a struggle to prioritize mental health. During the holidays, it becomes even more important because, while it can be a joyous time of year...
| by Dr Elena Borrelli

Common Errors About Self-Advocacy

Self-advocacy is so very important. Self-advocacy, if done right, can improve your quality of life and help you attain better health more effectively and efficiently.  However, like anything, it must be done correctly, or it can have the...
| by Mike Owens

Navigating the Journey Together: Advocates and Parents Supporting Children with Developmental Disabilities

Raising a child with developmental disabilities—such as Autism, Down Syndrome, or other neurodivergent conditions—can be a deeply rewarding, yet incredibly complex journey. For families across North Carolina navigating healthcare...
| by Blaire Flamand

Who’s Really Advocating for You? The Critical Difference Between Hospital and Independent Patient Advocates

Written by Blaire Flamand RN, CCRN, CFRN, CHE; Lead Independent RN Patient Advocate, Founder of CompassHealth Advocacy & Education   When navigating the complexities of the healthcare system, patients and their families often seek the...
| by Blaire Flamand

The Big Beautiful Bill and You: What It Means for Your Safety in the Hospital

Whether you’re cheering its passage or not, the Big Beautiful Bill (BBB) has sent shockwaves through the healthcare world. While its provisions don’t take effect until 2028, hospitals across the country are already making budget-driven...