ABLE Accounts: A Payment Solution for Your Patient Advocacy Services
As an independent patient advocate, you know that one of the biggest challenges your clients face isn't just navigating the healthcare system—it's figuring out how to pay for your valuable services. While many of your clients recognize the...
Advocating For Sepsis Identification and Treatment
Sepsis is the body’s severe and potentially fatal response to an overwhelming infection. When a disease spreads into the bloodstream, the body’s immune system reacts intensely to combat it. However, this powerful response can sometimes...
Words Matter: Reframing Language to Support All Older Adults
Language Shapes Aging Experiences I just returned from a national conference where I had the privilege of hearing fantastic presentations from professionals in a variety of fields working with older adults. Again and again, I was reminded of...
Dental Advocacy: Bridging the Oral Health Crisis for Seniors
Oral health is a vital but often overlooked component of overall well-being—particularly for seniors. As adults age, they face a higher risk of tooth decay, gum disease, oral infections, and tooth loss, all of which can severely impact their...
Let’s Talk About Money: The Conversations We Avoid but Shouldn’t
At the start of the COVID-19 pandemic, I was searching for ways to give back—ways I could support the community in a strange and uncertain time. My advocacy business began as volunteer work. With a background in healthcare, particularly...
Why Every Patient Advocate Should Pack a Humor Toolkit: The Science-Backed Strategy That's Transforming Patient Care
After 35 years in medical communication, I've discovered that the most effective patient advocates aren't just armed with medical knowledge - they're equipped with something far more powerful: the ability to strategically deploy joy. The Medical...
What Should I Bring to the ER? An Emergency Physician’s Essential Checklist
What Should I Bring to the ER? An Emergency Physician’s Essential Checklist Why Being Prepared for the ER Matters A trip to the emergency room is often unexpected and stressful. I feel that – I'm an ER physician and it’s...
The Untapped Goldmine: Why Patient Advocates Are Missing Clients on the BBB
Here is a statistic that should stop every independent patient advocate in their tracks. According to a representative at the Better Business Bureau, within a 105-county territory in Texas, the BBB platform fielded over 10,000 searches for an...
Getting Help Navigating Your Health with ADHD
Managing and optimizing your health can be challenging with any condition, and ADHD is no different. Living with ADHD brings its own hurdles in many areas of life, including emotional, social, academic, and professional. Fortunately, you do not...
Take Control of Your Surgery: Why Proper Preparation Can Change Everything
These are the two questions I ask every patient and caregiver I meet who's facing major elective surgery. "Do you want to get better?" "Will you let me help you with a proven pathway to assist you?" Your answers will determine everything...
Owning Your Care: Agency, Advocacy, Responsibility, and the 50-50 Healthcare Partnership
We often hear the phrase “practice what you preach.” As both a physician and a patient, I’ve learned that nowhere is this more important than in how we navigate healthcare. Over the years, I’ve written about the importance...
Sometimes It Just Takes One Phone Call
Navigating the healthcare system is challenging. Patients are already going through difficult times navigating a complex healthcare system. Imagine when they get a surprise medical bill in the mail! I found myself in this situation two months...
The Art of Independent Patient Advocacy: Learning Through Experience
Two years ago, I set out to learn what Independent Patient Advocacy was all about. I was excited to pivot my career and start a business. I started with the following question: What is the difference between a nurse case manager and an Independent...
Who Are You When You're Stripped Down to the Gown? Why Every Hospital Patient Needs an Advocate
Have you ever stopped to think about who you are when you're in the hospital? Or more to the point – who do others think you are when you're feeling overwhelmed and confused about your care? Picture this: You're facing a hospital stay, and...
Home visits are making a comeback, thanks to Independent Patient Advocates
A home doctor visit used to be common practice with a host of benefits including convenience, better communication, increased trust, and an overall more personal patient/doctor relationship. Home visits meant doctors could see their patients in...