AnnMarie Cross

Hi everyone, I’m Sheri Gaynor, and I’m so grateful to have found this group. Joining this community has truly helped confirm that starting my advocacy practice is the right next step for me, and I’m excited to learn from all of you along the way.

I’ve been a nurse since 1991, and my career has taken many different paths over the years based on the needs of my family and the experiences life brought my way. My background includes hospital nursing, home health, school nursing, case management, and working on the health plan side of healthcare. While my experience is diverse, caring for moms, babies, and children has always held a special place in my heart.

As my parents have gotten older, I’ve also developed a growing interest in Medicare, aging care, and helping families better understand and navigate the complexities of the healthcare system.

Life has also shaped me personally in profound ways. In 2022, I lost my 22-year-old son to a fentanyl overdose, and that experience changed me deeply. It has strengthened my compassion, broadened my perspective, and reinforced my desire to support families during some of the most overwhelming and vulnerable moments of their lives.

I’m looking forward to connecting, learning, and growing alongside all of you. Thank you for welcoming me into this space.

Excited to join this group who speak the same language I do…Advocacy! 😀

I am a career nurse case manager with the last 20 years in hospital case management leadership. Retiring in December!

I owned an independent advocate business from 2019-2025. In 2026, I founded The American Senior Citizen, LLC to focus on written and video content expanding the reach for patients, families and caregivers who are seeking real-world solutions quickly.

I look forward to connecting, collaborating and celebrating the wins with all of you 👏

Hi Everyone!

I’m Lisa Jo McLendon, a registered nurse with over 30 years of experience, primarily in CVICU and Geriatric Behavioral Health. About five years ago, I transitioned into healthcare advocacy, and I couldn't be happier! It is becoming the most meaningful chapter of my career.

I’m a lifelong learner at heart. Along the way, I obtained my Life & Health Insurance License and Long‑Term Care Certification so I can better support seniors and families planning for the cost of aging. Long‑term care planning has become a true passion of mine, and I’m actively expanding my expertise to best help clients meet the cost of their long‑term care.

I’m grateful to be part of this community of advocates who are committed to raising the standard of care.

I’m always happy to connect, collaborate, or support in any way I can.

Warmly,
Lisa Jo

I can attest that when my husband was in the sub-acute rehab for 60 days, not a single staff member ever said, «Here's your toothbrush and spit cup.» If I wasn't there that day, the teeth didn't get brushed.

That was last year, and he just went through an extraction. UGH!

Shelbey, I've sent several people to your GNA profile recently. Hopefully they turn into business for you.

great article, Shelbey

Great job, Jeff!

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