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3 days ago
Welcome!!!
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11 days ago
Wow, this conversation truly feels like a blessing! I’m actually in the middle of renewing my insurance policy, and after having to pay $2,500 last year, I’ve been really hoping to find something more affordable. Thanks so much for taking the time to share your comments and suggestions!
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11 days ago
Hi Marty! Your question is very interesting.

Medicare eligibility due to disability is usually connected to SSDI, not SSI. In most cases, once a person is approved for SSDI, there is a 24-month waiting period before Medicare coverage can begin.

Because every situation is different, the best next step would be for the patient to contact the Social Security Administration directly to confirm whether he may qualify for SSDI. My understanding is that the 40-quarter requirement is mainly related to retirement benefits, and SSA may apply different work-credit rules for disability benefits, especially for younger individuals who have not had enough time to build a long work history.

It may also be helpful for the patient to ask SSA to explain the possible benefits, limitations, and long-term impact before making a final decision. If disability benefits are approved at a young age, it may have future implications for earnings and benefits, so it is important that he receives guidance directly from SSA.

My suggestion is for the patient to call SSA, confirm his eligibility, ask about the pros and cons, and then decide whether moving forward with the SSDI application is the best option for his situation.

I truly hope this info helps you guide your patient toward the next steps that are best for her/his/their situation. Have a great day!
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12 days ago
Thanks for sharing! And welcome to this space for fellow patient advocates!
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13 days ago
Thanks, Annmarie. This is really good to know!

Sometimes patients casually mention that they have unused medications sitting in a drawer at home, but because it may not be directly connected to the case we are helping them with, it can be easy to miss or forget.

This is such a useful option to keep in mind and share when appropriate, especially if it helps patients safely dispose of medications they no longer need.
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13 days ago
Hi! Prior auth are certainly an important right and tool available to the insured. However, the insurance company will review the request based on the terms, exclusions, limitations, and medical necessity criteria established in the policy the member agreed to when enrolling.

For that reason, it is very important to obtain the policy certificate and carefully review whether the services, diagnoses, or treatments involved are excluded, restricted, or subject to specific requirements. This helps create a clear roadmap of the viable options versus actions that may ultimately waste time or delay progress.

The negotiation of the existing medical bills will also be very important. In my experience, one-time payment settlements are often one of the most effective strategies when bills have already been issued and all available appeal options have been exhausted with the insurance company or any applicable independent review organizations.

I also agree that looking for in-network providers is a very thoughtful strategy to help ensure access to treatment, which should remain the top priority, while keeping the patient’s cost-sharing as predictable as possible. This can also give the client time to evaluate other insurance options during open enrollment and potentially enroll in a plan that may be accepted by the preferred provider.

Overall, these are all thoughtful strategies, but they should be carefully organized into a structured plan with several options moving forward simultaneously. The goal is to support the patient’s priorities in a practical and realistic way, always with the patient’s knowledge, understanding, and agreement.

You can do this!
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18 days ago
Advocates, this is very important!

The Advocacy Support Center receives calls from patients and families on a regular basis, and the keywords in your GNA profile truly matter. They help us identify and match the most appropriate resources based on each caller’s specific needs.

We have many wonderful advocates with exceptional knowledge, experience, and heart. However, if your profile is not updated, or if it does not clearly reflect the services and areas of support callers are looking for, there is a greater chance that we may not be able to include you as a matching resource.

So here is my friendly reminder: please consider setting aside 1 or 2 hours this week to give your GNA profile some love and attention. Think of it like the time we reserve to get ourselves ready and looking our best for New Year’s Eve — your profile also deserves that care!

Some advocates have already started updating their profiles, and their names are beginning to appear more frequently in our matching searches.

Help us help you!
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18 days ago
Nice to meet you, Sasha!
I noticed that your work is bilingual and accessible, and your profile also mentions that you understand Spanish, so I wanted to say: Mucho gusto, compañera. Muchas bendiciones para ti y tu familia.
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18 days ago
This is such a thoughtful and meaningful topic, Kim. You really made me reflect!

I’m not a social work advocate, but I truly enjoy learning from different perspectives and experiences. I’ll work on my list over the next three weeks so I can be ready for your roundtable.

Looking forward to it!
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18 days ago
I began using AI tools a few months ago. At first, I was honestly a little skeptical, probably because of many of the concerns and negative things we often hear about AI.

But the truth is, as advocates, we have so much to do and often very limited time to do it. For me, AI has become a helpful part of my daily routine and has supported me in becoming more efficient and organized in my work.

At the same time, I strongly believe these tools need to be used carefully and responsibly. AI can make mistakes, so it is important to review, verify, and apply our own professional judgment before relying on any information it provides.

I started using Inciteful Med a couple of weeks ago, and so far, I have found it to be a very comprehensive and helpful tool. The resources and suggestions it provides seem to be high quality and very useful.

I would love to hear from other fellow advocates: Have you used Inciteful Med or any other AI tools in your daily work? Which tools have you tried, and what has your experience been like?
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3 months ago
Hi, Morgan. I'm a patient advocate with 17+ years experience in health insurance (Medicare, Medicare Advantage, employer and individual). I'll send you an email to connect. Thanks for sharing!