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Websites

What did you all use for a website, or do any of you collect clients through simply this and then use email for billing? Everywhere I go, they are... See More
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Rachel Rachel Bergstein 1 month ago
I purchased my domain name, build an HTML file website using Claude, and then uploaded it through Netlify. It sounds complicated, but it was actually pretty simple. My practice is new and I only have a handful of clients, so I'm only taking payment through Venmo and Zelle, and my business banking account also has a native invoice and payment tool.
Renea Renea Stasaski 1 month ago
For my website, I built everything on WordPress using Elementor, hosted on Hostinger, and paired with Google Workspace for domain management (sonoranwayfinders.com). Elementor gives me complete control over my design without needing an expensive developer, while integrating directly with MailerLite so contact forms and email leads route into my system automatically. For billing, I created a custom spreadsheet tailored specifically to patient advocacy workflows that eliminates the need for expensive accounting software. I built it myself to handle automated time-tracking timers for different clients and automated invoice generation, all completely free without monthly subscription fees. It’s been such a game-changer for streamlining my practice that I’m actually thinking about packaging and selling it to help other advocates simplify their back office, too.
AnnMarie AnnMarie Cross 1 month ago
You also could consider working with a program like Umbra for billing, scheduling, setting prices, and a lot more. They are a membership program. Claire Pickering could tell you much more.

Opportunity to Learn from an Aging in Place Specialist ...

Hi, all! I recently had the opportunity to interact with a solopreneur who is an Occupational Therapist, a licensed general contractor here in NC... See More
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Renea Renea Stasaski 1 month ago
Sure, that sounds like a great topic! Particularly if the content can be generalized for nationwide, not just in NC.

Seeking a Mentor-Happy to assist in Exchange for Experience

  Hello everyone, I recently joined GNA and had the opportunity to complete onboarding with AnnMarie. She encouraged me to reach out to this... See More
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Mallory Mallory Frazier 11 days ago
Hi! Welcome to the survivor advocacy club John! I'd be happy to have a conversation to see if I can help you out. Want to send me a direct message?
AnnMarie AnnMarie Cross 1 month ago
So glad to see you asking this, John.

I might suggest a slight reword to your title to make it clear you are offering to provide assistance to the advocate at no cost in turn for your experiential learning.
Val Val Barschaw 1 month ago
Welcome John :) You have a wonderful approach in asking to learn alongside others. Together we are better. Best wishes to you.

GLP-1 Bridge program

I built a free, quick-reference infographic specifically for my fellow advocates. The Sonoran Wayfinders GLP-1 Bridge Guide breaks down The BMI... See More
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AnnMarie AnnMarie Cross 1 month ago
also — there is a NAHAC webinar around GLP1s this week:

www.facebook.com/groups/616959243721609/posts/1379504134133779
AnnMarie AnnMarie Cross 1 month ago
Thanks so much for sharing this, Renea!

SunNav Equip Foundations: Building a Medicare Advocate Practice

Introducing SunNav Equip Foundations: Building a Medicare Advocate Practice. Six modules of practical education for independent patient advocates... See More
SunNav Equip Foundations: Building a Medicare Advocate Practice
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AnnMarie AnnMarie Cross 1 month ago
CONGRATS TERRY!!!
Terry Terry McLellan 1 month ago
www.facebook.com/share/p/18MJ57Drmm/

KX Modifier - Medicare coverage of PT

I have a client on Traditional Medicare who has been getting PT twice a week and is nearing her $2480 cap of coverage. The outpatient rehab office... See More
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Kimberlie Kimberlie Williams-Feth, BSW 2 months ago
You are correct, for 2026, CMS set the KX modifier threshold at $2,480 for PT and SLP combined with a separate $2480 for OT services.

Generally speaking, $2480 isn't a «hard» cap, it's a «soft cap». The KX modifier isn't a magic bullet, but it tells Medicare that the services are still needed and the medical necessity is contained in the medical record.

That having been said, Medicare can still deny it or pay it now and audit the provider later.

My favorite «go to solution» for situations like this are the FREE, DPT-student-led clinics for any patient who lives near a university or college with a PT program. Those clinics were meant to serve the people you're describing here — out of resources but still in need; while teaching the future DPTs. Availability may vary based on the university, the current patient load, and the academic school year calendar.

When my husband utilized a free DPT clinic, he received simultaneous services from: one, 3rd year DPT student, two, 2nd year DPT students, was observed by multiple undergrads, and had between 1-2 professors also treating and supervising.

Hope this helps!

GNA's onboarding more helpful than it has any right to be

If you haven't already, get yourself to an onboarding session, or go back and repeat it. I was taken aback by how incredibly helpful the onboarding... See More
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Sofie Sofie Schwartz 2 months ago
Thanks so much Jenn! Onboarding is such an important step in building a strong community of advocates!

And, as always, thanks to AnnMarie for all the great work!
AnnMarie AnnMarie Cross 2 months ago
Jenn,
I'm… speechless.

Thanks so much for your kind words. I'm so glad you found it worth your time, and worth the brief wait.

-AnnMarie

Just launched!

Hi everyone, I wanted to introduce myself. My name is Annie and I just launched my business, Steadfast Advocacy, after obtaining my BCPA credential... See More
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Val Val Barschaw 2 months ago
Welcome Annie and THANK YOU for your dedication. I am just 100 miles from Seattle — so «hello neighbor» :)
AnnMarie AnnMarie Cross 2 months ago
welcome annie! so glad you're here!

you might also add your intro (its super welcome here) -in the introductios post, wher eyou can read lots of others folks intros also.

gnanow.org/community/taking-business-to-next-level/general-tbnl/91-welcome-to-pa360-please-introduce-yourselves.html
Andrew Andrew Murray 2 months ago
Congratulations Annie! 🎉

Porchlight Care Advocates

Porchlight Care Advocates Compassionate Care. Trusted Guidance. Peace of Mind. When you or a loved one needs help navigating healthcare, long-term... See More
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John John Bishop 1 month ago
I am in Cincinnati Ohio
Jeff Jeff Byars 2 months ago
Where are you located?

Thinking of Becoming Board Certified?

Preparing for the BCPA Exam? Here is your 9-week blueprint.   If you are aiming for board certification, pacing your study schedule is the... See More
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AnnMarie AnnMarie Cross 2 months ago
Thanks for sharing!

Medical Guidance & Patient Advocate for Seniors and Families

As a social worker with extensive knowledge working with patients, I provide medical guidance and advocacy support to patients and their families... See More
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Kimberlie Kimberlie Williams-Feth, BSW 2 months ago
Hi, Lorna! We've just started a quarterly gathering of the social workers that are plugged into GNA now. Our next meeting is in October. Check an eye out on the GNA closed FB group as well as here. Welcome!

Introduction

Hello everyone, I am Marsha Scott owner of OHH Health Solutions. I have over 18 years of experience in healthcare revenue cycle management. Fifteen... See More
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Tracy Tracy Kersey 2 months ago
Hi Marsha!
Looks like some needed services you are offering.
Are you telephonic or do you provide any onset services?
Thank you!
Kimberlie Kimberlie Williams-Feth, BSW 2 months ago
Marsha, Welcome!
AnnMarie AnnMarie Cross 2 months ago
Marsha,
thanks for sharing this information! We're VERY glad you're here, and its' so cool to hear what you're doing for the caregiver side.

-AnnMarie

I'm Full! Posting to Connect and Get a List for Referrals

Hi! I am FULL. Very full. Likely won't have space again for clients till sept or oct, and launching online courses soon for EDSEers. I'd like to... See More
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Mel Mel Randle 1 month ago
If they are in chicago or IL I'd love to help
Elizabeth Elizabeth Schmidt 1 month ago
Hi Rachel, I have some openings. All my clients have chronic conditions, and more than a few have hEDS in addition to other health issues. In addition, I myself have POTs, fibromyalgia, Lupus, Secondary mast cell, and likely hEDS. So I deeply understand what those with chronic conditions are going through. Please feel free to reach out to me at elizabeth@StraightfromtheHeartPA.com or 442-777-3251.
Cyndi Cyndi Eide 2 months ago
Hi Rachel. I recently started taking clients in need of surgical companion and/or medical travel logistics services. My specialty is with patients needing craniocervical fusion, Chiari decompression, tethered cord, styloidectomy, vascular decompressions as I have experienced those myself. I recently retired and am able to travel with those needing companionship. I am not sure if I can share my website here, new to GNA and so grateful! Cyndi Eide

D John Bishop

hello everyone I’m new to advocacy work, but I’m not new to business. I have about 35 years. Business experience would be more than... See More
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Tracy Tracy Kersey 2 months ago
Hi John! Nice to meet you and thanks for sharing! I am in Florida and work with the booming older population.
Welcome!
Kimberlie Kimberlie Williams-Feth, BSW 2 months ago
Welcome!
Val Val Barschaw 2 months ago
Welcome :) It is always nice to have resources from others. Thank you for your kind offer.

📢 New Medicaid Community Engagement Requirement: What Advocates Should Know for 2027

How many times have you supported a patient or caregiver who was overwhelmed by medical bills, losing coverage, unable to afford care, or facing... See More
📢 New Medicaid Community Engagement Requirement: What Advocates Should Know for 2027
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AnnMarie AnnMarie Cross 3 months ago
THANK YOU for sharing!